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November 2023 by La Pine Travel Center
They will jack up the fee by 30 - 40% after you sign the contract. They will even charge you a $165 technician fee to fix their own services.
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September 2023 by Avin Oram
Great WiFi. Quick setup. Only issue, no online customer portal. Have to pay manually or over the phone. In this day no online portal is important. Shouldn’t have to call or mail. Stay on hold for 20 minutes only to get an answering service. This is at 2:45 PM on Tuesday. You think your friggin doctors!!? LúLú Pure Massage.
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May 2022 by Richard Carson
I applied for the installer position and everything went great. The person who interviewed me said they would be calling me to see if they could meet my pay expectations. I never received a call and when I tried to reach out by leaving a message on his machine, I still never received any response. Very unprofessional
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April 2022 by Kimberly Drew
Jon and Marcy at Bendtel have been phenomenal in helping me get set up. I had searched high and low. And Jon gave me the customized service that I really needed for my small business. The upfront installation involved a few necessary steps that he walked me through and made sure to clarify along the way. I bundled my internet and phone service which gave me a better price than the previous phone system I had been using. And I am super glad that I could work personally with a local company instead of a corporate giant that is hard to reach over the phone. Thanks so much Jon and Bendtel for this service in our community. You've made my day.:D
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January 2022 by B C
We recently upgraded our service and phones. The crew was extremely knowledgeable, punctual and patient with questions. One installer, Trent, stands out as going above and beyond. Trent made sure all the hardware was “fine tuned”, questions were answered, patently instructed 3 people separately on system operation, and all surfaces were dust free. I highly recommend the professionals at BendTel
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August 2021 by Kathleen Cody
We moved our service from another provider to BendTel and the transition process couldn't have gone smoother - the job was done on time, everything works great and all your folks are a joy to work with.Thanks to everyone!
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March 2021 by Alan K.
I absolutely Love Bend Tel. IMO hands down the best internet and phone service provider in Bend. I own Alpine Vet Clinic and have used them for the last 5 years. A live human actually answers the phone and routes me to a tech immediately if we have any concerns. The phone service is dynamic and allows for many different options. I saw the review about contract bait and switch, my experience with the sales folks was exactly the opposite. Very helpful and straightforward. I have them for my home service as well. Cant say enough good things. 5 star customer service always!
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January 2021 by John Heylin
Bendtel is one of the best companies I've ever worked with across whatever field I've worked with. They are responsive, personal, quick, and their products are top notch. We've never had a problem using their business fiber and our phones have been working great. When you call you get a person, when you go into the office it's like seeing an old friend. Can't say enough about them.Now if only they could get fiber to my house! I would sign up in a heartbeat.
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January 2021 by Natasha Henderson
Jon L. and BendTel to the rescue!!! Thank you! We are so excited to work with you and then you came through big for us! Thank you so muchAs a small business we appreciate the prompt service and being able to reach someone immediately! We had a problem caused by another service and Bentel stepped up and ushered us through so that we could resolve the issue even thought it was not their responsibility they still offered support. This is why we always choose local!
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March 2020 by Deby Grant
Thank you BendTel for your generosity when I was the one who made the mistake. Your awesome customer service was greatly appreciated!
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September 2019 by J&R Canopy
Best phone and internet company to do business with! They have saved us thousands of dollars and every employee I have dealt with is over the top helpful and friendly!! If you ever have an issue, they start remedying it immediately. Thank you BentTel!!! You have restored my faith in the broadband world.
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August 2019 by Randy Graves
Fabulous customer service! Our business phone line stopped working and they were here within the hour. The tech rearranged his schedule to accommodate ours and had our lines up and working before we opened. We've been with BendTel for many years and they have always been great at taking care of our needs. A big Thank You from Bend Instrument Repair.
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May 2019 by Re booter
Just wanted to touch base and thank BendTel for a very positive customer experience since we cut over from Century Link with our Pro-rentals and Sales location in Bend. We’ve had an outstanding experience in the whole process, something that is rare in the occurrence of the Telecom world these days.
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April 2019 by Rys Fairbrother
Thrilled to be partnering with BendTel and the WhatIfWeCould Community project, showcasing 28 non profits in 2019. They have been a pleasure to deal with and especially appreciate their heart for the community and wanting to bring more focus on organizations doing great work in the community.
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April 2019 by Tanner Eastlick
BendTel has been a great company to work with! Prompt, courteous, customer service that clients have come to expect. 5 stars for sure! Would recommend them to anyone!
