“I ran out of printer ink and called Mickey. He was here within the hour, replaced the cartridges and instructed me on some issues I was having. He also took my old cartridges to recycle. I'll be using their services going forward!!”
“Roy is exceptionally knowledgeable, helpful, and professional. He is patient and generous with his time in explaining things in a way that's easy to understand, and my sense is that he's honest and trustworthy. 10/10 would recommend.”
“I purchased four batteries for an aircraft tug and one battery for a motorcycle, everything in stock ready to go and they loaded it up. Doesn't get any better than that.”
“Austin was terrific; very patient and knowledgeable. My extended warranty plan, through Lowe's, does a horrible job of connecting the user to the technician (hence only 4 stars). Once you get Austin to your house, he knows his stuff!”
“Amazing customer service! I will never take my computers anywhere else. When a tune-up didn't solve the issue I was having with my MacBook Pro, I accepted the fact that I was probably going to have to buy a new laptop, even though my current one is only a few years old. But Sara wouldn't give up on it. She kept troubleshooting and problem-solving and she uncovered the issue without charging me any extra for her time and effort. I am incredibly impressed and grateful. Also a shout out to Colm for great customer service and helping me navigate the repair process. If you have a Mac, THIS is where you need to go for help. Highly recommend!”