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February 2024 by Heather Thomas
Always do a great job taking care of this long time customer.In and out quickly and ready to help when requesting to never rent certain brands of car. (No Kia- Ever!)Thank you to all the staff at Bend locale for helping this weirdo stay safe.
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February 2024 by Lance Phillips
Great customer service
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February 2024 by dan newport
I had a reservation but didn't think how busy they are on Monday morning. When I got theere at least 6 people were in front of me. The staff made everyone feel omfortable and worked as fast as possible to take care of everyone.everyone of the staff had a smile and greeting for you. When I returned the car they were efficent and could not have been nicer. I needed a ride back to my car and it was provided without any questions.If I was still working I would be very pleased to have all of their staff working for me.
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February 2024 by Paul Bianchina
From start to finish, Enterprise offered an excellent experience. They worked closely with the insurance company, and checked in with us along the way to make sure everything was okay. Rachel and Rosie were particularly friendly and helpful. Highly recommended!!!
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January 2024 by Jerry Gordon
Not the best
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January 2024 by Duane McWaine
Accepting the fact that the employees are forced to go through the whole up-selling thing, the staff there were very good: prepared, friendly. I'd rent here again.
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January 2024 by Taylor Moore
My partner and I have lived in Bend for a little over a year now and this Enterprise location is easily the best one we’ve ever been to! Everyone is always ready to help as soon as we walk through the door, is so welcoming and warm to interact with, and we truly feel that they’re consistently trying their best to get us customers exactly what we want/need in a rental vehicle. The store and vehicles are clean and well-maintained every time we’ve been, too, which should be standard every where but you’d be surprised with other rental car companies. Noah is ALWAYS here working - it’s honestly such a massive relief to know because he gets us in and out so quickly and comfortably every single time, all while asking us how we’re doing and what our plans are. (Give that dude a raise, Management!!!) Andrea helped us return our vehicle today and she was also incredibly friendly and concise with her end of the return process so we could get our day going! We’ve definitely interacted with other employees whose names we haven’t remembered, but we have seriously never had a bad or even subpar experience here. We will continue to rent here for as long as we live in Bend!
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January 2024 by Stan Whitton
The Bend location is awesome. Great customer service.
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January 2024 by David Hoover
Was a little worried helping out a family friend rent a car today, but ended up having a great experience with Noah. He was patient, knowledgable, and able to multitask greeting other customers and such, without diminishing our customer service. Thanks Noah!
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January 2024 by Gerald Trusty
The staff members we worked with were rude. Three different people and they all had different answers . They wouldn't work with us . You lost good customer's. We will never be back we've rented from you for the last 10 yrs. Never again
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January 2024 by Jacqueline G
Fast & easy, staff was so friendly & helpful
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January 2024 by Dairren Lopez
My experience here was great, I had to swap out vehicles twice and had encountered throughout the way a few mis understandings about charges but manager made it smooth and took care of me, thank you!
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January 2024 by Evan Kasey
They did not have my car, so they gave me a Nissan Rogue Sport instead. The driver’s seat was dirty, and the rear right tire had a slow leak, but an upgrade is an upgrade, right?
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December 2023 by Guy
Great service. They dropped off the rental vehicle at the body shop that was repairing my vehicle and picked it up there after the repair was completed. They made it quick and easy. Highly recommend.
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December 2023 by Vanessa B.
Absolutely appalled at the lack of customer service at this location. I loved all the experiences I had at my local enterprise, but this one wasn't good. The dude helping me wasn't helpful which turned into me wasting money on Ubers to go in there 3 different times. Had he given me the proper info and maybe say, was friendly? I wouldn't have wasted time and money. I also missed out on time visiting my family that I hadn't seen in 7 months because of how unhelpful he was. I hope I never have to rent a car again from this place.
