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February 2024 by HappyCamper Bus
NO CUSTOMER SERVICE AT ALL,HERE, DONT WASTE YOUR TIME FRDEX IDIOTS
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September 2023 by Larry Weber
Notifications of transit updates are very helpful..to include change of dates due to weather and other circumstances…Out for Delivery notifications and Time of Delivery are appreciated…packages are delivered to front door and arrive in good shape…
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July 2023 by Abney Solar
FedEx Freight-Thomas is the best. Awesome service!
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June 2023 by Curt Swanson
I picked up a package here they were really helpful and friendly loading it up for me.
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December 2022 by Susan Harrell
Dealt with a lot of freight shipping and whenever someone uses FedEx, it’s a nightmare. This recent incident was no different.
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November 2022 by Kym Myck
Their customer service person, Kathy, is beyond rude. If you don't like your J-O-B get a new one and don't take it out on customers. Period!
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July 2022 by Matt Kercher
The guys were helpful and got my motor delivered on time and undamaged.
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October 2021 by L Whiteman
You are holding my package after claiming you tried to deliver 3 different times, then after the sleep spike to you, you claimed you never tried to ship because you have no drivers to deliver. Then you said you had a driver but refuse to reship the package even though you never tried to deliver in the first place.
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July 2021 by Jade Sellers
Great customer service!! Thank you guys ?
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June 2021 by Nicholas Brown
Kathy, the person I spoke to, was rude and not helpful. She had made it very clear that she didnt have time for me or my calls. When I tried calling her back to get the status of a package, she wouldn't answer but answered immediately when I blocked my number. Screening customer calls? Unprofessional and uncalled for. She said she would send a confirmation email and never did. I would strongly suggest to anyone not to use them if at all possible. Very poor service and very rude and distasteful calls. UPS is the way to go.
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June 2021 by Brent Russell
The Bend hub is run by a very rude crew. Both Joshua, the hub manager and his side kick Kathy are about the worst customer service people that I have experienced in quite some time!
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December 2020 by Phillip Pinney
Had to send back some fright. These guys are great fast friendly courteous can't say more about him
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May 2020 by Samuel Hayden
Worst and rudest freight shipping company I have ever dealt with. We have asked all of our vendors to never ship through FedEx. The pallet we received was shipped out neat, tied down and organized. It arrived as a complete disaster. $2000 in damage. The pallet was clearly dropped and run into by fork lifts. We would have refused the shipment but the delivery driver (who has a history of being rude to us) was unloading the delivery before anybody was even there. It disgusts me what kind of stuff this company gets away with.
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February 2020 by James Eitzen
Anti Agriculture and rude fork lift drivers.
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December 2019 by Wendy Elstun
Package has been at hub for 3 days still waiting for them to deliver it. Tracking said it was to be delivered 3 days ago. Called and Christina was of no help. Said they have so much backlog they dont have any idea on what us on their dock.
