OnPoint Community Credit Union is a large, community-owned financial institution serving Oregon since 1932. With over 90 years of experience and more than 500,000 members, it focuses on supporting financial growth and well-being through various services and education. Members appreciate the caring and helpful staff, with some noting exceptional kindness and assistance, even in difficult situations. However, there are occasional concerns about branch hours, such as closures due to weather, which can be challenging for those living paycheck to paycheck. Overall, OnPoint is praised for its reliable customer service, long-standing presence, and commitment to building strong communities across Portland, Vancouver, Salem, Eugene, and Bend. The organization is federally insured by NCUA and emphasizes equal housing opportunities.
This branch really, really cares about members. I was in a tight situation related to my safety. Nick stayed long after the bank was closed to go above and beyond ensuring I was going to have my information protected when I walked away. Thank you onpoint!
February 2024
Getting 3 stars because ive gotten great customer service so far. Only Getting 3 becuase you guys are the ONLY bank in the area closed for "inclmate weather" ( some ice on roads). Not very cool for those of us living check to check and need to deposit our checks ON payday.
May 2022
Been going here for 6 years, not once have I had a problem! Even lived out of state for several years and they were easy to get ahold of and very helpful. Evan, in particular was very kind and resolved my situation with ease.
