Patagonia Bend is a locally owned and operated shop and a favorite in Bend. The staff are consistently described as super friendly, knowledgeable, and amazing, providing great customer service that goes above and beyond. They are clear about store policies and helpful with exchanges. The store offers great, quality products and gear for outdoor adventures while also supporting local community organizations. Some note the clothing can be expensive and suggest trying on in store. It is a great place with nice people to visit.
Love this Patagonia and love supporting the local business! Staff are always super friendly and of course the products are great! If you’re in Bend be sure to stop in!
May 2024
Some of the best customer service ever! Really great, knowledgeable staff that go above and beyond to find you what you’re looking for, even if it means recommending a different company.
January 2024
I had an exchange to make from a purchase on Patagonias website. Store was wonderful in helping me get a different size. They were very clear about their return/exchange policy (they are an independent store and can’t refund purchases made not through them) ad it sounds like some ppl got confused about it.
