Rugged Thread Outerwear Repair, a woman-owned business based in Bend, Oregon, is renowned for its exceptional outdoor gear repair services. They specialize in fixing technical outdoor clothing, adventure wear, tents, backpacks, bags, and even broken zippers. Customers praise the prompt and high-quality repairs, with one reviewer noting that Rugged Thread was able to restore a "worthless" jacket to "brand new" condition. The company's commitment to environmental and social responsibility is also highlighted, as they strive to keep gear out of landfills and provide skilled, livable-wage employment. Whether it's a torn ski helmet strap or a damaged cashmere sweater, Rugged Thread's expertise and customer-centric approach make them a go-to destination for outdoor enthusiasts seeking to extend the life of their beloved gear.
They saved me a ton of money on buying a new tent and ski jacket, backpack with a simple zipper repair for each.
The world needs more places like this instead of constantly buying new stuff when one tiny piece starts to wear out.
January 2026
Repeat customer here. Kim and the team at Rugged Thread always do a great job! They've fixed several zippers on clothing items of ours over the years including a pair of boots, a winter coat, and a hand bag. Saved these clothing articles from the landfill, Thank you!
January 2026
Great service and outstanding work. The place to go.
