The Verizon store at Bend is a convenient place for customers to handle their mobile, 5G home internet, and business needs. Customers can visit the store or choose to shop online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. Many customers appreciate the helpful and friendly staff, highlighting quick and efficient service. One customer described their appointment experience as smooth, with staff helping them swap a broken phone for a used one in just 10 minutes. Others shared gratitude for staff members who provided knowledgeable and patient assistance during difficult times, making complex transfers and issues much easier to handle. Customers also noted that the staff at this location are accommodating and kind, especially compared to other stores that caused frustration with transfer issues and confusing requests. Although some mention that service is straightforward rather than exceptional, most agree that the staff get the job done and are willing to help promptly. Overall, the store is seen as a reliable place for quick, effective service and support for Verizon products.
Kobe at Verizon in Bend was amazing. I got a new phone and Internet for my home and he did everything for me. I’m 75 years old and find these things stressful and he made it so easy. I’ve been with Verizon for 13 years and have always been pleased with them. I highly recommend Verizon in Bend..
January 2026
Mike the manager is a great person to have leading your staff. Immediately helpful as soon as he was free. Professional and helped with a screen protector install. Personable and kept working while we had an excellent conversation. Keep him and his leadership here! Thank you Mike.
January 2026
Anthony was great and helped me get all my devices connected to my new phone.
