Walgreens offers a range of services including prescription refills, health and beauty product shopping, and photo printing. The pharmacy staff is highly praised for their friendly and helpful attitude. Customers often highlight the exceptional support from pharmacists and staff members who go above and beyond to assist with issues like insurance or photo retakes. One pharmacist is especially noted for having a kind personality, making customers feel well taken care of. The teamwork among staff members is also appreciated, with several reviews mentioning their willingness to help and listen. However, some customers experience frustration due to long wait times, delayed prescriptions, and occasional store closures, which are attributed to staffing shortages and stressful work conditions common across the pharmacy industry. Despite these challenges, the staff’s dedication and customer service are frequently praised. Customers are encouraged to be patient and polite to the employees, recognizing their efforts amid difficult circumstances. Overall, Walgreens on Franklin is viewed as a helpful and caring pharmacy with committed staff, though ongoing staffing issues sometimes impact service quality.
Doctor called in prescription in, for pain after a surgery... got to wal greens and they said they were out of med... and nothing they can do. Pharmacist said I wasn't told to hold it. Uh duh when doctor calls it in. Fill it. That's why the doctor called. Unless Pharmacist.
June 2025
They always have what I need or a close equivalent. 👍🏾✌🏾
May 2025
The pharmacy is majorly understaffed. Usually always a 20 min wait in line and good luck actually getting anyone on the phone. Staff is super friendly, but they simply can’t keep up. Save yourself the frustration and time and go somewhere else.
