Walgreens offers a range of services including prescription refills, health and beauty product shopping, and photo printing. The pharmacy staff is highly praised for their friendly and helpful attitude. Customers often highlight the exceptional support from pharmacists and staff members who go above and beyond to assist with issues like insurance or photo retakes. One pharmacist is especially noted for having a kind personality, making customers feel well taken care of. The teamwork among staff members is also appreciated, with several reviews mentioning their willingness to help and listen. However, some customers experience frustration due to long wait times, delayed prescriptions, and occasional store closures, which are attributed to staffing shortages and stressful work conditions common across the pharmacy industry. Despite these challenges, the staff’s dedication and customer service are frequently praised. Customers are encouraged to be patient and polite to the employees, recognizing their efforts amid difficult circumstances. Overall, Walgreens on Franklin is viewed as a helpful and caring pharmacy with committed staff, though ongoing staffing issues sometimes impact service quality.
Love comming to this Walgreens, they are always so nice and helpful. Very quiet store and they are always so patient with whatever issues u may have and help u resolve them. They always treat me with respect and are quick. Thank u bend Walgreens 😁
December 2025
It's taken over and an hour to do my order, so I reached out to support and they they were no help at all, this is ridiculous. Mind you I placed the order at 5, it was suppose to be here at 7 and it's not 830 ish
December 2025
I always order ornaments every year and this year was a joke. Both walgreens in bend couldnt fufill the order and took days to let me know they cancelled the order. I also called the other walgreens on hwy 20 and they said the could fufill the order but then cancelled it the next day. I hope next year there better prepared.
