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July 2024 by Althea
Christopher was wonderful and prompt with their service. Best bank experience I’ve had.
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May 2024 by Erik Fox
Dylan was awesome, complete professional, helped and answer all our questions, highly recommend him for all your banking needs.
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May 2024 by Golf Ski
Apparently it’s time to close this location. ATM is out of service more than it’s in service. They have closed the drive up windows permanently. Hard to get anything but frustrated with the windy knolls location.
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April 2024 by Genharo zenzey
At Wells Fargo 450 NE Windy Knolls Dr. Location:
I thought I was the one that the Hispanic cashier didn't like, but it turns out that my brother, my wife and friends also treat them badly, It seems that last night she caught her husband/boyfriend cheating on her and now all the clients treat them like her husband/boyfriend. Hopefully she does some customer service program or just shifts to GoodWill she would fit it pretty well there.
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April 2024 by Amanda Wallace
Called all morning and never answered phone
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February 2024 by Heidi Ford
I banked with Wells Fargo for over 10 years. This past 2 years I have had not been great experience with the bank. My children received money from my parents for college so we put it in a CD we went thru a lot of computer glitches and ended up doing it on paper, they ended up taking taxes out of my child account… oops we can not give that back… at no time that was tax deduction discussed. The accounts were messed up it took an extra trip to straighten that out…. I found the experience unnerving… like maybe a computer glitch might lose our funds.Then 3 months ago I decided to take advantage of a new saving account that you bring in a certain amt of money from outside account. And you would get 4.6%interest. However my first statement gave me 0.25% interest. The local bankers filed paperwork to get that interest rate fix…. 2 month not fixed…Now I have totally lost faith. Pulled my funds out and placed in another bank.
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January 2024 by zachary paul
Great service.
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December 2023 by bob king
They don't answer the phone. Got my deposit amount wrong. Wait times in line can be long.
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October 2023 by Christina Parrott
I called several days ago and spoke to Vince about how to endorse a check that had my previous last name on it.Two days ago, the mobile app put a hold on it, as well as another check.I went to the branch yesterday and Vince approved the first check and pushed it through. He and Austin helped me get my account back in good standing. I was not expecting the second check to be able to be put through until Tuesday because of its needing to be verified.This morning, it cleared!Obviously, Vince spent more time on it after I left the branch yesterday.You guys are awesome! Thank you!In addition, there was a female teller (I’m sorry, I didn’t see her name) who was very patient and kind to the elderly customer she was helping.
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July 2023 by Brenda Stuntz
Overall I've never had any major issues with this bank. Mostly the wait time is slow, but it's like that at every bank. My main issue is that their operating hours are ridiculous. They used to be open for shorter hours on Saturdays, and that was very appreciated as someone who goes to work before the bank opens and leaves work just before they close most days, now that they are open only during my working hours I can't ever get any service outside of using the ATM. I get that the change of operating hours is because of COVID and protecting staff etc, but this is a bit ridiculous because you are now closed off to a whole group of customers who can't actually use your services! This is a terrible business plan, and I hope you choose to revise your hours soon, or I will be revising where I bank, because I need to be able to access a teller from time to time.
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July 2023 by Brett Austin
Walked In was told they don’t offer business lines of credit . Which is not true the guys name was Austin the teller that told me this .
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May 2023 by Matt Harmon
What's the purpose of a bank that you can not deposit money... ATM deposit doesn't work
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November 2022 by John Schneider
Very difficult to get into any of my accounts
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July 2022 by Allie
This branch might as well close because it’s hardly open. There’s several instances in which it wasn’t a holiday and it was closed. I will be looking into a better local option for a bank.
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February 2022 by Daniel Skadal
Drive-up service only.
