Brooks True Value Hardware is a trusted local hardware store on the corner of 99E & Brooklake Rd in Brooks, Oregon, serving the farming and rural communities for over 75 years. It is known for its friendly, knowledgeable staff who understand the unique challenges of rural living and work hard to provide helpful, personalized service. The store offers a wide range of high-quality products for farming, home improvement, and construction needs, from agricultural supplies and irrigation equipment to lawn care and power tools. Customers describe the service as astounding and worth its weight in gold. The staff is praised for being helpful, patient, and willing to take the time with you. They show a lot of knowledge and provide excellent customer service, often going above and beyond. They are happy to research and find the right parts, even for older equipment, and will happily order items they do not stock. The experience is like going back in time to when businesses actually cared about their customers, with always a helpful employee close by. Visitors note that the store often has items the big box stores do not have, and prices are often less than at larger chain stores. This is where you go when you want help, guidance, and kindness, not excuses. The quality of the consumer experience is worth far more than the money, making it a highly recommended part of the community.
Getting keys made is super great! The people are helpful and answer all the questions. Also the gentleman that does the programming is very honest and helpful. I only get car keys made here!!
March 2026
Was in the area and stopped by for the first time. Everyone there seemed like they ACTUALLY wanted to be there. Was browsing the hardware and metal area and Michael ended up helping me out with some metal. Great talking with him and he even helped out at the register. Love the old school feel and will definitely be back. -Jeremy
September 2025
I pretty much have to leave a 5 star because their lock guy was able to copy my key that had snapped in half.