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“You were as fast as you said you would be when I dropped the car off for repair. 3 days, thank you. Plus you found my lost water bottle somewhere in my car. Thank you for fine work.”
“I inadvertently hit a massive pothole in Milwaukee, OR destroying my R front tire and severely bending the rim of my BMW 850. AAA towed me to Liberty Tire & Glass which fortunately was very close by. Being from out of town I was not familiar with this shop nor used them before. They found a replacement tire at a warehouse on the Portland waterfront and had it expedited to the shop for me in a couple of hours. While they were not equipped to straighten the rim, they did determine that while damaged it would hold air and installed the replacement tire for me so that I could drive the car back to my home in Bend, OR that same day. The responsiveness to my predicament by these people was nothing short of amazing, and they had me on my way in a matter of a few hours. They even loaned me a car to run an errand and get lunch while my car was being repaired! This sort of customer service is almost unheard of, and in particular for someone who was not a former customer and they of course had never met before. I can't recommend this business more highly after my experience with them - just wonderful people.”
7:30AM - 4:30PM
19390 SW Mohave Ct, Tualatin
Car Glass Repair
“Easy in, easy out. No hassles. Great customer service and a painless resolution - quickly. My issue was a chipped windshield. They were friendly, knowledgeable and took care of me immediately. I highly recommend this business and will definitely return based on my experience.”
“Jeannie, Dave, and team were terrific. They worked with the insurance of the party that scratched my car, secured a rental for me, and fixed my car so it looks like it was never damaged. Time from estimate to completed repair was just over two weeks. Impressive!”
“I have always experienced honesty at this Subaru dealer. The service department only suggests maintenance that needs to be done and the parts department is friendly, knowledgeable and helps customers find the best deal. I appreciate the integrity I see at this business. I will be back!”
“I have custom-made privacy glass in both my stairwell and master bathroom. When I bought my house there was a window broken that the previous homeowner promised to fix, which he never did. I spent months contacting various glass companies and showing pictures of what I had and they had nothing that matched. After 6 years of staring at this broken window and getting annoyed, I finally found a company that could take two separate panels of glass to create the custom pattern.Glass doctors not only were able to create this custom pattern, but they also came in at half the price. Instead of removing the entire window and frame, they just cut out the broken glass sheets and put in two new pieces of fluted glass. The repairman was in and out in less than an hour.The office personnel were quick to respond and even sent out a handwritten note thanking us for considering them for the job. I highly recommend this company! They were professional, great with communication, and even when the manufacturer had sent the wrong panels they were quick to get it finished before our holiday party.”
“I dropped off an Uber Eats delivery & asked for advice about my driver window that went down & never came back up. Leslie & Willy took my car in and worked on it out the kindness of their hearts. These people are amazing!!!Service: Auto power window repair”
7:30AM - 5:30PM
865 E Berkeley St, Gladstone
Car Glass Repair
“Extremely helpful and kind office and technician staff. They didn't have a replacement window (rear window smashed) in stock due to it being a new model car. But called around, told us what price to expect, lead time. And they storm wrapped the window hole and repaired a small windshield chip for free. Also cute cats in the office!”
“The entire crew at the OC shop was so accommodating, professional, and went above and beyond. From reception to estimate to the shop, everyone was willing to do a little extra. It’s been a long time since I’ve had service and support like every staff provided. So easy to work with, thorough, great communication, and genuine. Can’t recommend this shop highly enough.”
“Sam has been my go-to-guy for many years. He always goes above and beyond to take care of my and my family's auto body needs. Thank you Sam. See you this afternoon to get your take on my son's sunroof repair after this tropical storm we just had.”
“Hoagland's Secret Sauce......It's hard to find experienced and well seasoned people these days. Gerber's mcloughlin blvd store in Portland seems to have figured out the secret sauce needed to balance what I need to keep coming back with what the business needs to do well. Managers like Ron Hoagland have this knack for handling difficult situations and turning them into great experiences. My beautiful old Jaguar got some great care and I got to talk with someone who's been there done that. To many people in the business are just putting in their time and collecting a check. Not the case with Gerber on mcloughlin and Ron Hoagland. You can just tell when someone has the experience needed to be a true pro while at the same time keeping my best interests in mind.
Me. Hoagland, I'll be back.”
“Stevie Ray was very professional and honest. He informed me of the slight possibility of risks and worst case scenario before getting out his tools. I was able to make an informed decision based on what he presented. I really appreciated the truthfulness and I’m glad I chose to work with Safelite. The whole process was about 20 minutes from start to finish. I will be letting everyone know about the amazing job Stevie Ray did on my 2024 Jeep Grand Cherokee!
Thank you for taking care of my vehicle and keeping my family and I safe!”
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
“The best experience I have had with any auto company ever. Incredible service, great speedy work, will be coming back for any future needs. Thank you team for the amazing work!!!!”