Jay's Wide Shoes is a trusted and well-loved footwear store known for its excellent service and wide selection, especially for customers with wide feet or special foot needs. Many customers appreciate how knowledgeable the staff are—they listen carefully, talk about the shoes as they help with fitting, and actually measure feet to ensure the best fit. The staff’s expertise includes evaluating stride and understanding foot conditions, making each visit personalized and helpful. Customers with wide feet or unique foot conditions, such as claw toes or diabetes-related needs, find Jay’s to be the perfect place to shop. They offer a variety of stylish shoes, including walking shoes, hiking boots, dress shoes, and sandals, all suitable for wide feet. Many customers mention their loyalty, having shopped there for years, and express satisfaction with the quality and comfort of their shoes. Several reviews highlight that they have bought multiple pairs over time, with some owning the same pair for years. The store’s customer service is highly praised; staff are friendly, attentive, and proactive. They often call customers to verify orders or find specific sizes, going the extra mile to ensure satisfaction. Customers also appreciate the store’s ability to order shoes that aren’t readily available, delivering them quickly and accurately. Overall, Jay’s Wide Shoes provides a pleasant shopping experience, combining knowledgeable staff, a good selection of fashionable wide shoes, and a commitment to customer care—especially for those with special foot needs or wide feet.
I had a wonderful experience buying a few pairs of shoes! The staff is knowledgeable and so helpful. The customer service experience was top notch and I will be coming back for all of my shoe needs.
February 2026
Such a great experience will all employees in sales! Helped me so much with finding the right shoe, sock combo with my orthotics! I will be returning there for sure! Love it.
November 2025
Great experience. Measured my feet, found many extra wide choices. Purchased Wide soxs, (who knew of a such thing) work shoes and wide calf wide boots by David Tate. Denny was a great help fixing the heel pressure from the new boxed shoes.