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“This UPS store is run exceptionally well. All the staff that work here are friendly, kind, knowledgeable, courteous, and efficient. I just had the most wonderful experience with Tyrese today he even helped me get my boxes out of the car! Unbelievable in a world that’s best place to have someone take an extra moment to make a customers experience easier! Thank you so much?”
“I came in to ship something that's very important to my son they helped me print a shipping label they helped me make sure that it was safe and secure and made me feel comfortable about shipping something that was very important to my son.”
“I go out of my way to get services and have my PO at this location! Everyone has been so helpful over the last three years and their new location within the building is even better than the last.”
“Duke is the best notary in Portland. He helped me make all my items very professional, and he was so kind and caring throughout the whole process. I highly recommend him and will return for all my notary needs!!”
“New managers are SO helpful and friendly. I arrived outside of their operating hours with a time-sensitive amazon returns and they were willing to help me out even though they were technically closed for the day (just happened to be in the store doing some updates). Seem like very genuine, kind folks.”
“We had a huge heavy awkward box with a kings size bed in it. The employees lent us a hand cart and were kind and helpful through the whole process of bringing it in the store and were very gracious. We appreciated their professional assistance.”
“UPS Management: If you could please train your delivery drivers to follow the delivery instructions provdied in Amazon delivery instructions that would be awesome. We continue to have delivery attempts made that do not align with business hours nor with the process required to make a successful delivery. Can someone in UPS management please address this ongoing situation?”
“I was so grateful for how helpful Gee was! I was in town for work and needed to get multiple things shipped out to different locations. The experience was top notch and his attitude and patience was so good! Thank you for helping me navigate a stressful situation! He clearly enjoys what he does and makes the customer feel at ease. A smile goes a long way!”
“I had an excellent experience with Anthony assisting me with a package that was mistakenly shipped to their store. From start to finish, his communication was outstanding—he kept me informed every step of the way and made sure the issue was resolved quickly and efficiently. His professionalism and willingness to help truly stood out, making the entire process seamless. I really appreciate his effort and top-notch customer service. Highly recommended!”
“Had my fingerprints done here. Friendly staff and the service was fast. Scheduled my appointment online. Fingerprint cost was well priced here compared to other locations.”
“I've always loved this place because they gladly accept & reuse packing materials. Today I wanted to mail a package & I like to go here because they offer all three options USPS, UPS & Fed Ex. Today Omar made my day. Going above & beyond he helped me get the best shipping option which ended up with me needing a new box. Not only did he take the time to make sure my package was packed safely, he help me pack it & even threw in a special treat! Just above & beyond! Before I went in there I was not having the best day & he cheered me right up with his high level of customer care & kindness. Thank you Postal Annex & Omar! Big fan!”
“Best UPS store in the Portland area. Everyone is super friendly, efficient, and knowledgeable. I'll go out of my way to stop here for packages, printing, etc. Highly recommend!”
“Every time I go in, they are helpful and friendly. I had an important shipment and needed an image scanned, and they went above and beyond helping me with both.”
“I have no idea why all of their Google reviews or less than five stars. Every time I've been in there they have been awesome. They go the extra mile and are all very friendly.”
“Elizabeth at the 181st and Glisan store in Portland, OR did a spectacular job helping me today. Elizabeth knew exactly how to help. Elizabeth was professional and courteous and had complete answers and directions which were easy to understand and follow. Thank you Elizabeth!”
“This is my go-to store for shipping anyway but this team - Jason in particular - went above and beyond packing a musical instrument securely so that it arrived to Michigan safely.”
“Thank you for getting done my printing.
I was at fedex store first but they said they were too busy to do this (must be packing but I was the only customer there) in a rude way.
So, I stopped by my go-to Ups store this morning. Young lady took me first and started trying to figure out how to edit it to fit to the paper size I wanted.
And the other gentleman who was Hispanic? (curly hair -I’m writing this hoping the owner read this ) took it to his computer, edit the size, made me a sample to make sure. They were busy, a lot busier than fedex, I felt bad when many people came in, but no frustration, they were always very pleasant. They were multitasking and smiling to customers.
And he got it done for me.
We don’t get this kind of customer service everywhere any more.
Thank you very much. You made my day.”
“The workers at this store especially Cassandra was extremely helpful and informative towards my situation and even went out her way to call me back and give more ideas which I very much appreciated it”
“Always very prompt and polite. Ive been using the service's here for years, and its going out of my way from where i moved to. Ps. Thank you for all your servics team members.”
10AM - 3:30PM
4207 SE Woodstock Blvd, Portland
Mailbox Centers
“I love this Woodstock UPS store. They solve problems, suggest options and fix my dumb mistakes. Thanks to all the employees who make everyday life stuff easier..”
“Love the new location. Isn't as packed as it used to be, got the young man up front who was very knowledgeable and kind. favorite post office in the area by far!!!”
“Upon fifth experience, can someone at UPS please read this and address this ongoing situation? Please share this info. It would be awesome if UPS provided a feedback method on your website to share experiences with poor UPS delivery via the UPS tracking number. It would also be awesome if your corporate shipping support department understood words like Suite. Seems like a word that should be within the lexicon of someone working in the shipping industry. Also, I shouldn't have to call back four times to reach someone with a functional phone that can process shipping instructions. I don't know why our UPS driver does not know how to deliver an item to a secure building. The instructions are very clearly provided in Amazon shipping instructions. One would think it would be logical that you go to the lobby and ask Security to take you to a secure floor. I should not have to keep providing these instructions. One would think a shipping company would have building instructions to make successful deliveries. I should also not be seeing a UPS log of delivery attempt made when none was made. The log should also not say business was closed when the business was not closed. Please improve your processes.”
“Well, ya know, it's the USPS. It's not a restaurant or a nail salon. They don't work for tips, and it's a hard job, even when you don't have to deal with the public. But who else is going to take a hand addressed letter from a 12 year old in Brooklyn, PDX, and deliver it to, idk..say... Perth. For $0.45? Anyone??..that's right, nobody but the USPS. This is our little neighborhood post office, and I, for one, appreciate their hard work. Also, I've never had an issue or seen anyone have an issue here at this particular branch. Smells fine, too.”
“Such amazing customer service!
The store clerk opened the doors promptly with a warm welcome and a great smile.
The positive morale in the store was palpable and contagious!”
“I think “ kayoung “ or “ kachong” was her name but she was very nice and helpful on what box/envelope I should use to ship my package in :) ^~^ ty very much”
“I saw an array of critical reviews for PostalAnnex (prior to writing this one), and it is easy to see why some folks might be alienated. Having said that, I had a remarkable experience with a PostalAnnex employee by the name of Jessica. We had a series of documents notarized and copied before sending them to an out-of-state business via Federal Express. The FedEx label was generated for us by the out-of-state business. The delivery of these time-sensitive documents was significantly delayed, and we had no idea how to track the package. Jessica took the time to sleuth through PostalAnnex records to help locate the tracking number and thus identify the snag.She went above and beyond the call of duty. My thanks to Jennifer!”
“I visited this location for passport photos. Employee Clay did an excellent job for me. I noticed that they make yard signs for city council candidates too when the candidate dropped in. They also rent mailboxes, offer fingerprinting, along with other services. This is a well-run, family-owned, local business with strong neighborhood ties.”
“I came in with a package and shipping label, they took it and sent it off for a fair price. Easy. Customer service was exceptional and the lady at the counter was very pleasant”
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“This staff is the best, hands down!! They always go above and beyond to help and NEVER make me feel like I am bothering them no matter the problem. Just the best, period!!”