The UPS Store offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews note the staff is incredibly helpful, hard-working, friendly, professional, and efficient, providing smooth service with low wait times. New ownership has brought positive changes, with everyone described as very nice. The store is reliably open, even on a public holiday. Some feedback for UPS management requests that delivery drivers better follow provided instructions to align with business hours. Customers regularly appreciate the great customer service for returns and other needs.
The employee working there this morning was AMAZING. She asked my service, walked me through & thoroughly step by step, gave me a little direction when I was confused; she had me in & out of the door with my package serviced in less than 50 seconds! Thank you!
May 2026
Employees were friendly and helpful, and service was quick.
April 2026
The UPS Store at 6412 SW Capitol Hwy. is my favorite UPS store in Portland, OR. The employees are always very helpful and friendly.
