The UPS Store offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews note the staff is incredibly helpful, hard-working, friendly, professional, and efficient, providing smooth service with low wait times. New ownership has brought positive changes, with everyone described as very nice. The store is reliably open, even on a public holiday. Some feedback for UPS management requests that delivery drivers better follow provided instructions to align with business hours. Customers regularly appreciate the great customer service for returns and other needs.