Michaels is a craft store that offers a wide range of supplies for creative projects. Its large selection includes art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines. The store also provides party planning items such as balloons, decorations, gift packaging, favors, tableware, and seasonal decor, making it easy to find everything for celebrations. Customers appreciate the store’s inventory and some staff members, especially at certain locations, who are helpful and willing to assist in finding specific items. The store is also considered a friendly and quiet place for socializing, including bringing in dogs. Many find the online ordering and in-store pickup process quick and convenient. However, some customers have experienced varying levels of customer service, with a few mentioning unhelpful staff or negative vibes. Overall, Michaels is a popular spot for craft supplies and party planning needs, with a welcoming environment for those seeking creative inspiration.