“Had the pleasure of working with Chase today. I came in with questions about trading in my phone and he went absolutely above and beyond for me! Many of my questions were annoying and I had a lot of them, Chase answered every question for me and was so kind through our entire interaction. I normally absolutely dread having to come in and deal with phone questions/ issues but having Chase help me today truly made me enjoy my time here. I highly recommend specifically asking for Chases assistance, I promise you will not be disappointed.”
“Mo helped us set up 2 phones and replace a very outdated phone. Process was easy and took way less time than anticipated. We are one month into our service and have had no problems! Thank you Mo and Cricket.”
“Every time that I've gone into the AT&T store on 9th St in Corvallis, I've experienced great customer service! I've had to deal with various phone issues recently, and was really stressed out that I would have to spend way more money than I wanted to. Each time I was given multiple options to fix the issues I had. They weighed the cost vs. the time it would take, and walked me through all the steps thoroughly. I had so many questions, and showed up multiple days in a row to get clarification and never felt like an inconvenience. I got reassurance that everything would be fine! The staff has always been more than willing to help me out every time. I was even recognized after 7 months later when I needed help, and met with such a positive attitude! It has really made me feel so at ease that there will be a positive solution no matter what.”
“I had a fantastic experience at the store yesterday, thanks to Dylan, the associate who helped me. He was incredibly helpful, knowledgeable, and went above and beyond to make sure I found exactly what I needed. His customer service was outstanding, and it’s clear he truly cares about making the shopping experience enjoyable. I highly recommend visiting when he’s working—you won’t be disappointed!”
“Easiest experience we’ve had buying phones. The 17’s are really hard to find. We lucked in a store that had some. Isaac was the young man that helped us. He was great. We ended up with two 17 Pro Max.
Thanks Isaac!!”