“They replaced the screen on my phone October 22. Service was even faster than predicted, and it was already finished when I returned early. I was taken aback by the fee being charged by credit card companies now, so they lowered the cost and absorbed the fee, essentially taking a loss. I thanked him and said I would be checking in here to rate their service once the warranty period ended. He reassured me that they stand by their work even after. My grandkids were right: they are the BEST!”
“The guys at cricket in the mall in Albany are amazing I walked in with no phone no contacts nothing. I was getting aggravated frustrated and I'm sure my tone expressed that but they were kind polite and helpful especially Xavier he went above and beyond and was kind through my attitude... Probly saved me from myself today got my phone working and switched over . 5 stars even though he deserves ten thank u for your kindness and efficiency today.”
“Exceptionally great customer service from AJ/ John . He was attentive to my needs. Friendly and knowledgeable I had shared with him a previous experience I had at this store which made me weary of going back he handled my concerns, possibly even switching carriers myself. heard me out and validated my experience, which made this experience so much more pleasant, I now feel confident in continuing my business with AT&T, 10/10 for customer service.”
“Tyler at Lebanon T-Mobile is great! He went above and beyond the call of duty to help a blind man delete a speed dial number and enter a new speed dial number and contact to the man's phone. We are ever so grateful for Tyler's help, that phone is the man's lifeline for help! Thank you Tyler! And Lebanon T-Mobile! The whole staff there are great! Good Job!”
“The guys in the 14th Avenue location did an awesome job of setting up my new phone. The are courteous and knowledgeable. No question is a dumb question. I am quite pleased with the Customer Service I experienced today!”