Umpqua Bank is a well-regarded financial institution with a dedicated and helpful team of staff. Customers consistently praise the branch's efficiency, with staff members quickly assisting them and maintaining a familiar presence over time. The branch also boasts one of the newer drive-thru ATMs that can handle large cash deposits quickly. However, some customers have encountered issues with the bank's automated phone system and online banking platform. They report difficulties in accessing their account balances and information through these digital channels, which can be inconvenient. Despite these technological challenges, the branch's friendly and straightforward service continues to be a highlight for many customers.
This branch has an awesome team. They get you in and out fast, they don't rotate staff often so you see many familiar faces, and they only keep helpful people so you can always resolve issues easily.
This branch is what keeps us banking with Umpqua. 🙏🏽
January 2025
A very kind and helpful staff. They have so many dedicated team members and we thoroughly enjoy working with everyone. The consistency and dedication of the team's work ethic has shown for many years.
They also have one of the newer ATMs in the drive-thru that can take 50 bills at a time for very fast deposits.
October 2021
check cashing is expensive here unless you have an account.
