“I've been taking my vehicles here for years. Jim is an honest man and does excellent work. What more could you ask for? He doesn't try to up-sell unnecessary repairs. If you don't live in Creswell, suck it up and make the short drive. The service Jim provides is worth it.”
“Recently my Corvette was having issues. It suddenly began running rough and the check engine light was flashing along with service traction control warning light. Northwest Customs was recommended to me by two Corvette Club members. I called last Friday and made an appointment with Rick for Monday. Dropped off the car at 3pm, got a tour of their setup and was overall impressed with Ricks attitude and demeanor. I was shocked when this morning Rick called at 10am to let me know my car was ready to go!! Turns out it was something very simple and I didnt need the parts replaced as I thought from the codes that the auto part store pulled. I APPRECIATE the honesty and integrity that I was met with. No one tried to talk down or take advantage of my non mechanical knowledge. This was a breath of fresh air. :) I met the owner, Patrick when picking up my car and he also was very nice, knowledgeable and a genuine kind person. BONUS was they found and cleaned out a nasty mouse nest in my engine that was hiding under the engine cover. I live on a farm and the struggle is real to keep the mice out of my cars. The communication that Rick provided from the moment I scheduled the appt to the pick-up was nothing short of amazing. I've had other local shops promise to call me with prices and availability of parts I was interested in only to never getting back to me. Northwest Custom's, Rick and Patrick have my loyalty and TRUST after this one interaction. Impressive service and set up. THANK YOU!!!”
“I had a tractor tire I couldn’t get reseated and so I brought it in and they got it done right away! It made a huge difference for my business and let me get on with the farm tasks quickly. These guys are fantastic and I would recommend them to anyone in the Eugene area.”
“I’m very pleased with the job Brandon did, relaxing springs and shackles on my 5th wheel RV. I highly recommend Pro Mobile.Service: Steering & suspension repair”
“First time going here and they were amazing! Danielle researched multiple vehicles for us and was incredibly accommodating. We didn't feel rushed even though it was at the end of the day and we had many questions. She was very professional and went above and beyond to get us the prices of several parts. Top notch staff, I would recommend them to everyone I know!”
“Just recently traded in our trailer for a 5th wheel. Overall experience with everyone was so great and the process went very smoothly. Main sales person was Jeff which he is very knowledgeable and helped answer a lot of questions we had before purchasing the 5th wheel. Got a great deal for our trade in. Winnie was great with all the paperwork making that part super easy. The service technicians that helped at pick up were amazing and help us get to know the 5th wheel better before leaving the dealership. I would refer them for sure and we are overall very satisfied and happy with our purchase.”
“I'm writing this after 1 year of having my '82 pickup swapped with a 3.4L and supercharged, along with TOS upgrading my suspension with an OME kit that I supplied. My experience - zero issues and nothing but fun and excitement when driving my dream rig. On top of that, I've taken my truck to two shops that also work on six figure, custom vehicles, for services unrelated to the swap, and both shops were thoroughly impressed with every aspect of the work TOS performed. I knew their attention to detail was great myself, because I know my truck, but it was great to hear it from professionals, with decades of experience, to reinforce that. I can't speak high enough praises for this team and I look forward to seeing where Justin takes his awesome shop in the world of Toyota swaps and upgrades.”