“When I called I spoke to Mickey who was patient and kind while I explained my problem. He was very communicative and did everything he could to help me with my situation at a price I could manage. The gentleman who performed the tow, Patrick, was also very kind and patient. I have never had to get a tow before, but they made the experience as easy as you can expect for a situation needing a tow.”
“Chase was amazing! Not only was he so kind he was very knowledgeable at his job! Extremely professional. I am so grateful I got to meet him today he made my experience fantastic. He was so gentle with my son’s car he didn’t put a scratch on it. Thank you Chase your amazing!”
Open 24 hours
1000 W 1st Ave, Eugene
Towing
“Our truck broke down and had to have it towed a decent distance. Called and they had someone dispatched immediately. Harmon was awesome. Professional and quick. I highly recommend this company.”
7:30AM - 5:30PM
2700 W 11th Ave, Eugene
Towing
“This is the second time I've been there (first time was for a family member's car, this time was for mine) and I am totally impressed. The process was perfectly smooth, they got me in very quickly, great customer service and the work looks perfect.”
Open 24 hours
78869 Thornton Ln, Cottage Grove
Towing
“Congressman, used car salesman, property management companies, you see where I am going and yeah towing companies. I recently had to have a my car towed. Literally broke down at midnight on Territorial Hwy. No shoulder, pitch black, my car mechanic friends tried to help but to no avail. It was my worst case scenario and now it's 3am .. Are there cheaper towing companies yes, but who schedules a breakdown during business hours. Then there is the towing company that advertises 24/7 assistance but when you call no one answers and their message box is currently full. And that would be the Peter Pan of towing. Taylor Towing answered in like three rings, cause it's 3am it's 32 degrees, and I have 3 last good nerves left. And 3 dollars in my checking account (because the gas station debited my card for 50 dollars of gas and put a hold on another 50 to insure payment) . Yes we will be there in the hour, yes we will hold your check, are they the cheapest no. Are they a life saver yes. One of the things I have an aversion to is the long ride with the tow truck driver. Needless fear, he was competent, professional, a surgeon with my car. I don't want to like a towing company, but they were there for me. And I learned this in life, you marry the people who show up when you need them. Listen I still will not marry a towing company (there still a little evil) but I can recommend Taylor's Towing. The tow truck ride was actually really cool, warm cab, good music.”
Open 24 hours
1673 Main St, Springfield
Towing
“Jacks Towing (David) was seriously one of the friendliest people I’ve ever met—I felt like I was being helped by family. He was fast, kind, and incredibly efficient. The pricing was straightforward with no fuss or surprises, and the whole experience was smooth from start to finish. Truly excellent customer service. I wouldn’t hesitate to call again!”
“Hey Guys, it's Sheila, just wanted to give a big shout-out!!! This company is great. They get the job done they know their stuff. They actually use their common sense as well as their experience and deep knowledge of not only dealing with the vehicles and the areas where they go, but dealing with people straight forward answers just an all around both thumbs up family orientated company. Thanx Guys!!!”
Open 24 hours
34007 Old Willamette Hwy S, Eugene
Towing
“I used roadside assistance so I can't speak to pricing, but the service is definitely worth all five stars! They arrived within 20 minutes of my call to insurance, texted a tracking link, called with ETA update, and even gave us a ride home as it was within a mile from where we broke down. And the service was top tier! Friendly, professional, knowledgeable staff that go above and beyond to ensure an excellent customer care experience throughout.”
Open 24 hours
3980 W 12th Ave, Eugene
Towing
“Such awesome service from these guys. Especially John P. So professional and SUPER helpful!!!!! Highly recommend him and them for your towing needs. If I could rate above a 5 star, I would! 10/10”
Open 24 hours
3001 Main St, Springfield
Towing
7AM - 8PM
4396 Franklin Blvd, Eugene
Towing
“I visited this store, which had all the supplies you could want for a move. I did a U-Box Container move from Springfield, OR to Las Vegas, NV. It was $1600. I was quoted over $3k for POD. I didn't see much reviews or info about renting a container. We also lived closer to Walterville with an extremely steep driveway so I wasn't sure how all of this was going to go.
To my surprise and delight, this was one of the smoothest parts of my move. I input all of my info online. They called the next day to confirm a time for drop off. They also asked for pics that could be uploaded through the app. Because of the driveway, the semi wasn't able to come in so the driver swung by with a trailer instead.
On the day it was supposed to be picked up, they gave me an 8-5 window. Without any incident, they swung by and picked up the trailer by 9:30. They picked up the box on Aug and said it should be in Vegas by the 11th. It actually beat me there! It arrived on the 6th! Thankfully, it was at a storage facility so that wasn't a big deal. I hired movers and through the app, requested the date/time I wanted access to the container. I arrived at the U-Haul in Vegas and they led me to a bay and there's my box, all safe and sound. The movers unloaded it. I asked the office staff if they needed anything more from me. Nothing was needed and I received my receipt via email.
The app was fantastic and they offered furniture pads which was immensely helpful. If I move in future, I'm definitely using them. Driving a moving truck over such a long distance is a hassle and with gas prices what they are, I was ok paying the container price. Like I said, POD was over double the price for moving a 1 bedroom. Insanity.
I can't thank U-Haul enough for excellent customer service, having an immensely useful app, and making my stressful move that much easier. More people need to know about this service!
First photo is when I was loading in Oregon. I had a little ramp because of the trailer. I think otherwise it would normally be on the ground. The second photos are when I accessed it in Vegas. I didn't have much furniture. I could have fit a lot more in here. Maybe for two people you'd need maybe 2 or 3 of these containers? I think the more you have, the more complicated it would get, but I still think it's such an awesome way to ship things as someone who has always done moving trucks, towing your car. This is a dream in comparison!”
“I was fortunate to be able to use brooks the other day. They came out promptly and picked up 2 vehicles I no longer needed and the owner was easy to get ahold of and answered all my questions and even though I missed the first meeting he sent out another driver right away, Joey arrived right on time and was very friendly and made the process seemless. I will recommend Brooks from now on.”
“They are the Best. I was so upset,I could hardly function, but before I started to cry. Ms Carry, patiently, explained the situation to me, & I was instantly relieved, to have my Van in capable hands... They kept it safe, & worked with me. Now I'm back in the driver's seat. I'm a very happy customer. I will forever Use only SWAT, for all my tow company needs.”