AutoZone Auto Parts in Eugene, OR is a leading retailer of automotive replacement parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, such as Damien, who provides knowledgeable assistance and even helps with installing parts like windshield wipers. The store is convenient and close to many customers’ homes. Many customers have had positive experiences with the service, especially when buying larger items like brakes and shocks, with some returning multiple times for additional parts. Staff members like Darlene and Calvin are highly valued for their excellent customer service and help in selecting the right parts. While prices can sometimes be higher compared to online options or other local stores with more inventory, AutoZone is praised for having what customers need at the moment and for its reliable service. Overall, AutoZone Eugene is a dependable place for automotive parts and helpful customer support.
Martin was very helpful. I need a shim for my battery post and he kept looking until he found the only one left in the stor and then put it in for me.
I really appreciated how helpful he was.
November 2025
5+ stars for Aidan B who helped me replace a battery in my son’s 1999 Mustang since I’m visiting from out of town and didn’t have my tools locally. Great attitude, fantastic customer service….thanks a million for your help!!
October 2025
Staff here is generally knowledgeable unlike many other parts stores and service is better than most places. Usually worth the extra drive.
