-
February 2024 by R B
There are no options for zero. The way they’ve treated a disabled family member is sickening. And they allowed his sister to make changes to his account without permission
-
February 2024 by Diana Watkins
I'd give them a zero if I could. I was surrounded by homeless people in the bank, nothing against them, but I pay rent downtown and was denied a bank account here, cuz they thought I was getting an account to get a roll of quarters! This bank is the only bank that denies me, I was born and raised here and have every influential influence in this town. It's time to boycott places that treat you this way. This place is truly COMMUNISM in America. Boycott!
-
January 2024 by Chris Combs
Very nice building!Teller was very helpful and friendly!
-
January 2024 by JD T
Great service
-
December 2023 by Lea Zaring
weren’t able to cash a check even tho they did the same thing for me a month prior because i have an account. wouldn’t be as big of a deal if i didn’t take the bus but now i have to make an hour commute just to be able to run the rest of my errands. cant wait to switch banks
-
December 2023 by Moira Carr
They thought my payroll check was fraudulent and refused to cash it, kept the check and tried to keep my license too! My company promptly corrected the issue and is considering changing banks!
-
November 2023 by Jason Kim
The worst BofA I’ve ever gone to. Always 1 teller, even if a big line forms, they still have only 1 teller. There are a lot of people working at that branch and only 1 teller. There’s a lady with glasses and red hair, who’ll help you if you can use the atm, but she’ll tell you to wait in line if she can’t help. She told me I needed to wait last time I went in because I needed to get 20 dollars worth of quarters. I wait an average of 30 to 45 minutes when I’m in there. I’ve been banking with BofA for more than 23 years, and this specific branch makes me want to switch banks.
-
October 2023 by Jaime Barron
Really easy you don't have to get out of your car The only down thing that this is the only Bank of America that has that in all EugeneActually is the only Bank of America in Eugene
-
September 2023 by joe
Wanted to open account with this bank at this branch, after just entering the door. I met this very rude, unwelcoming and racist employee called Mackenzie, seems unbothered, unprofessional and disinterested at giving information about particular accounts the bank offer. I just had to leave the bank and look an alternative bank, where I will be treated with respect.
-
July 2023 by Pete D
Phone contact is essential not available whatsoever. Tried multiple times over many days. Would not recommend this branch to anyone.
-
February 2023 by Brendon Tan
Does not respond to calls. Automated message will ask you to go online to book appointment. I tried to do it through the app and it says "this location no longer accepts appointments" Ridiculous for the Eugene site BOA. Management please do better. I've been reading pass comments and all of them are negative from a few weeks ago to months and years. What kind of bank does not answer calls and take appointments?
-
February 2023 by Keola Dunn
Banker refused to notarize my document for my fiancée's credit application indicating that she has reasonable access to our shared income because he had "been in the industry for 25 years" and had "never seen something like that before". He then implicated to me that I was attempting to skirt the law. The CFPB has explicitly allowed credit applications to include reasonable access to shared income since their ruling in 2013 (Docket No. CFPB-2012-0039). Incredibly disappointed with the disrespectful nature of the employee at this location.
-
November 2022 by Richard Dyer
Bank of America canceled my card out my debit card out and got a new one and some reason you were into my bank account and got money out
-
November 2022 by Lisa Stearns
Have called on several different days at different times and no one answers. Unable to make online appointments
-
November 2022 by josh foster
Don't use the ATM machines. The ATM machine will eat your card, take money out of your account without dispensing it to you, and then even if the tellers are available inside... They won't help you to fix the immediate problem because they can't. Now you're down whatever you needed to withdrawal and have to replace your card but your bank couldn't care less. F you, too.
