This Bank of America branch in Eugene is the only one in the area, with many ATMs but only one branch and a single teller often serving a line of customers. The staff, including Erika and Dylan, provide professional and helpful service, making processes like closing accounts or handling trusts easy. Customers appreciate the convenience of drive-thru ATM service, which allows them to bank without leaving their cars. Overall, the branch offers good service despite being the only location nearby.
I drove someone there. Didn't have to wait very long.
June 2026
Heather and Deanna were outstanding! They were efficient, incredibly helpful, and gosh darned pleasant to work with. They truly exemplify what bank associates should be—professional, attentive, and customer-focused. Highly recommend working with them at Bank of America, only hope for a location to return to Southern Oregon... read full comment
May 2026
I visited BOA recently to open a certificate deposit. The specialist Rachel Huang provided outstanding service. She was warm, patient and highly meticulous. Also, she explained all relevant detail details clearly to me. I strongly recommend her for her professional and thoughtful work.
