First Tech Federal Credit Union's West 11th branch in Eugene is known for its friendly, helpful, and professional staff. Customers frequently praise the staff for their kindness, knowledge, and respectful service. Many appreciate the personal interaction and prefer working with real people over automated systems. The branch offers quick and easy account setup, with staff taking the time to ensure customers’ questions and needs are met. Clients feel confident about their financial decisions after consulting with knowledgeable staff who provide informative guidance on market opportunities and interest rates. Overall, the branch provides a welcoming atmosphere, excellent customer service, and reliable banking for both personal and business accounts.
Carrie is amazing, got us all set up for a life of saving money and not paying rediculous fees. Bye bye BofA
June 2026
We came in to first to consolidate the accounts from my wife's and my app apps so that we can see everything together instead of having different amounts. Grace Andreski was very helpful and remembered helping us previously. Our visit was very brief and enjoyable. Would welcome doing business with her again.
June 2026
Jessica at west 11th branch helped me out. She did a great job. I was in and out in less than 30 minutes. Thank you
