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February 2024 by Marilyn Spriggs Spriggs
Hard to talk with pharmacist. Recorded messages don’t cover what I want!
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January 2024 by Kayla Champaigne
They NEVER answer the phone. It just rings until it hangs up on you. No chance to leave a message. They are completely under staffed so I don't think it's their fault necessarily. It's just awful from a customer service standpoint. Long lines always too. Please hire people for this place. It's bad.
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November 2023 by Joel Crane
From top to bottom, the customer service in the pharmacy is terrible at this location. It's been like this for years now. The 5 star reviews are all one-off's. Avoid this place.
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November 2023 by K Florence
Cant be bothered to answer the phone and hasn't filled a prescription that was sent over a week ago.
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October 2023 by Daniel Klueg
Excellent service awesome Pharmacist!! Just get there early or wait till the rushes calm unless you want to stand in line.
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October 2023 by Madie Priaulx
The best pharmacy in town. Always helpful and prescriptions always ready when I come to pick up. Appreciate the staff.
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October 2023 by Logan
Never picks up the phone. They will mute it or redirect it back to customer service.
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August 2023 by Max
Was my pharmacy for years and slid to a 1 or 2 star but after transferring all medications to mail in I accidentally requested a refill from a doctor there and when I went in, roughly 9 months after moving, to find all new faces and now it's amazing. They have this thing called auto refill, which somehow all my medications are now eligible for magically, and they even call you when its ready, which is great not having to come in every day to check!!! Amazing. Not sure if the same is true yet at all Fred Meyer pharmacies. Update: Won't lie feel bad for the last sets of employees....
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July 2023 by Ron M.
At near noon, with register lines backed up into the lanes; they have 2 registers open... For a store that requires a card to get prices only a little higher than everywhere else, you'd think they'd at least want to make sure customers dont have to wait 20 minutes to check out.
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July 2023 by D T
Absolutely awful. They are uncaring and rude. They held a vital medication from me many times. I highly reccomend going elsewhere!
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June 2023 by Ann P.
Had a great experience at the self checkout with Megan, there was only one check stand open and I had a bout 25 items so I went to self checkout hoping I could be quick she was super nice about me going there with so many items. She was so helpful in helping me figure out the Fred meyer app and reward system and helped me get the coupons and discounts that were promised through the app. She was running around all 20 self checkout stands by herself all while doing a great job and keeping a smile on her face!! She is an awesome employee! Someone give her a raise :)
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April 2023 by Daisy B.
This Fred Meyer kept us fed during the pandemic. Many thanks to the employees who showed up when we were all terrified of getting sick.
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March 2023 by Gary Martin
Not a bad place for prescription pick up and would give more stars if the wait wasn't so long. Constantly under staffed
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December 2022 by Richard Martin
They are never on time, they will consistently be days to weeks late to fill your generic prescription, and NEVER answer the phone. I would ABSOLUTELY suggest going somewhere else. This pharmacy is worthless and a complete waste of time.
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December 2022 by Linda Patterson
This is the most responsive pharmacy in Eugene. Customer service is excellent!