KeyBank, located on Coburg Road, is praised for its welcoming team and excellent customer service. Many customers feel comfortable and appreciated when visiting the branch. There have been some concerns regarding maintenance fees that caught customers off guard, as one individual reported being charged without prior knowledge for six months. However, the staff, particularly one employee, received special recognition for their proactive approach in resolving issues. This employee reached out after an online appointment, identified the problem, and provided solutions, which helped turn a negative experience into a positive one. Overall, KeyBank on Coburg Road is seen as a reliable banking option, with dedicated staff ready to assist customers with their needs.
I’ve had nothing but great experiences with the staff at KeyBank on Coburg Road! They are all so friendly, and they are really sweet to my aunt and her dog. Josiah is our primary go to, and he always patiently helps us through all the questions we have. Thank you, KeyBank!
April 2025
KeyBank on Coburg Road is FANTASTIC! The team there are fabulous and always make me feel welcomed and help with any problems I may have!
September 2018
We worked with Tyler Holden on a rental investment property and he was 100% awesome! I couldn't have asked for a smoother process or a better employee representing Keybank. Thank you Tyler! Mohawk Branch Oak St Branch Coburg Rd Branch Eugene/Springfield, OR
