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“I have been a patron of this place for years, for everything from printing bulk flyers or individual papers to fingerprinting, purchasing local art and packing/mailing packages. Megan truly goes above and beyond and the other employees are great as well. They literally make you feel like family. There has never been a time when the staff has erred or been unhelpful to me, and whenever I'm in, no matter what time of day, I see so many people like me who are return customers on first-name basis with the staff -- because most folks who use this place for any service never go anywhere else for shipping/packing/printing ever again. I absolutely could not recommend them enough. Frankly anybody who has left a nasty review for this place probably has a cursed personality.”
“If you are looking for the absolute best shipping, packing, and printing services on Division, look no further than The UPS Store on Division. I am a frequent customer here using their drop off and shipping services and I can confidently say this location sets the gold standard for reliable mail services and local small business support.
What truly sets this specific Division UPS store apart is its incredible staff. Every single time I walk through the door, I am greeted by a friendly, high-energy team that genuinely cares about helping customers.
Whether dropping off a quick Amazon return, shipping a fragile package, or handling complex document printing, they treat every task with top-tier professionalism.
Beyond their excellent customer service, their efficiency and proficiency are unmatched. Even during peak holiday seasons or busy afternoon rushes, the lines move incredibly fast. The staff is highly trained, knowledgeable about shipping regulations, and exceptionally quick on their feet. You never have to worry about long wait times or careless handling.”
“I came today with a large amount of returns to Amazon that were set to Whole Foods and Ava was so patient with showing me how to fix the return to ups store even though there was a long line behind me she was still happy to help.”
“I just want the staff to be recognized for always providing superior service, and making sure every customer is always getting their needs handled. They are always busy working even if no one in the store.”
“These guys are amazing! Darren and Jack as well as Darren’s Wife go above and beyond to make sure the customers are always satisfied. Save yourself from the stress of other standard shipping services in Eugene and come on down and support.”
“This store is such a local gem. Wonderful, friendly customer service. Madison helped me this morning with my daughter's birthday party invitations. She even helped with some minor layout and formatting issues as well, no questions asked. Thank you!”
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“They're awesome. Every teammate works hard to get you help ASAP.
You don't have to deal with a variety of issues; they are professional and provide excellent advice while keeping costs in mind.”