O'Reilly Auto Parts in Eugene, Oregon is a reliable and customer-friendly auto parts store that provides a wide range of services to its customers. Located at 2020 West 11th Avenue, the store offers a comprehensive selection of parts, tools, and accessories to cater to various automotive needs. The store's knowledgeable staff is praised for their exceptional customer service. They are always willing to assist customers with their queries, whether it's helping them diagnose a problem, providing recommendations, or even lending their personal tools to help with installations. The store's free services, such as battery testing, alternator and starter testing, wiper blade and bulb installation, fluid and battery recycling, and check engine light testing, are particularly appreciated by customers. Customers have had positive experiences with the store's ability to quickly identify and resolve issues with their vehicles. The store's staff has been commended for their patience and willingness to go the extra mile to ensure customer satisfaction. One customer even mentioned that the manager, Logan, provided excellent service by price-matching a battery and installing it. Overall, O'Reilly Auto Parts in Eugene, Oregon is a trusted and reliable destination for auto parts and services. With its knowledgeable staff, comprehensive product offerings, and commitment to customer satisfaction, the store has earned the loyalty of its customers.
The customer service here is great! I needed some reverse light bulbs for my 1997 dodge ram 2500 4x4 and they were happy to help me out. They even loaned me the tools to do the job. I highly recommend O'Reilly Auto Parts!
May 2025
Very helpful, we took a battery in there to charge, and they helped me out immediately, and we're super nice.
June 2024
They are so nice!! Helped me when some lights came on in my car, they brought out a code reader, attached it and told me what was wrong. All free! Shout out to O’Reillys!
