O'Reilly Auto Parts in Eugene, Oregon is a reliable and customer-friendly auto parts store that provides a wide range of services to its customers. Located at 2020 West 11th Avenue, the store offers a comprehensive selection of parts, tools, and accessories to cater to various automotive needs. The store's knowledgeable staff is praised for their exceptional customer service. They are always willing to assist customers with their queries, whether it's helping them diagnose a problem, providing recommendations, or even lending their personal tools to help with installations. The store's free services, such as battery testing, alternator and starter testing, wiper blade and bulb installation, fluid and battery recycling, and check engine light testing, are particularly appreciated by customers. Customers have had positive experiences with the store's ability to quickly identify and resolve issues with their vehicles. The store's staff has been commended for their patience and willingness to go the extra mile to ensure customer satisfaction. One customer even mentioned that the manager, Logan, provided excellent service by price-matching a battery and installing it. Overall, O'Reilly Auto Parts in Eugene, Oregon is a trusted and reliable destination for auto parts and services. With its knowledgeable staff, comprehensive product offerings, and commitment to customer satisfaction, the store has earned the loyalty of its customers.
Needed a thermostat for a Charger. Autozone had given us a brand new one with a cracked seal. The O'Reilly part saved the day!
March 2026
DEREK!! He was incredibly helpful from the second we walked in to the second we walked out!! I appreciate this type of customer service and will be returning to this O’Reillys in the future!!! If you come to this location, ask for Derek he is super nice and kind!!! Thank you
February 2026
Awesome service. Everyone is really nice there and helpful.
