Quest Diagnostics
Medical LabsHours:
1200 Hilyard St Ste 140, Eugene OR 97401 Hours
About Quest Diagnostics
Quest Diagnostics offers routine lab tests, blood and urine testing, and specialized drug screens. It now provides COVID-19 antibody testing by appointment, with specific safety requirements. The location is noted as being clean, with phlebotomists frequently described as nice, friendly, courteous, and doing a great job. However, common criticisms include awful wait times and frustrating waits, with the check-in process and staff ratios often mentioned as problems. The phlebotomists can seem overworked, creating a factory-like feeling for some. Making an appointment online is highly recommended and is the best way to get in, as walk-ins should expect to wait. While the company is seen as very good at what they do, some feedback suggests operational pressures impact both workers and customers.
Most Recent Reviews
June 2025
Ray was amazing. He got my challenging vein first try. More importantly for me he was professional and kind the entire time! Ill keep coming back to this location!!
May 2025
The phlebotomist was incredibly professional yet genuinely friendly. I felt at ease and very well cared for.
July 2024
If you call - even from the parking lot - you can get an appointment basically right away! It does make the ppl who are sitting there waiting look like you just walked in and got called, tho. Kinda pisses them of tbh
More Comments(138)
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