Volkswagen Eugene is a full-service car dealership offering both new and used Volkswagen vehicles, along with leasing and financing options. The dealership team is dedicated to helping customers find the ideal VW sedan or SUV to fit their lifestyle and budget. Many reviews highlight the exceptional service provided by the staff. Customers appreciate the warm and welcoming atmosphere, noting that every need and want is attended to. Sales representatives, such as Josiah and Charles, are recognized for their efficiency and kindness, making the car-buying process seamless and enjoyable. The financing process is also praised, with staff like Charlie working hard to meet customer preferences. The service department, including mechanics like Justin and service advisors like Brandon, is commended for thorough care and communication, including helpful videos about vehicle maintenance. Overall, Volkswagen Eugene is highly recommended for its friendly, attentive service and commitment to customer satisfaction.
Even tho it’s expensive the customer service is really nice
November 2025
Brandon and the folks at Sheppard did a fantastic job, as always. Special thanks to Angela for calling to remind me about the recommended service!
November 2025
Thank you to the Mechanic Justin and the Service advisor Brandon for taking good care of my car. The oil change went well and I was also provided with a short video of some potential problem areas, e.g. brakes and tires. I appreciate the extra effort from the staff at Volkswagen Eugene.
