U.S. Bank Branch offers a variety of banking products and services, including credit cards, savings and checking accounts, and business banking. Customers appreciate the dedicated banking team, particularly staff members like Betty, Chris, and Dimitri, who provide exceptional customer service. One customer highlighted Betty's help with debt consolidation, which resulted in significant savings. However, there are concerns regarding communication, as one customer experienced fraud and felt neglected when the bank did not reach out. Overall, U.S. Bank Branch is recognized for its helpful staff and range of financial services, but improvements in communication may be needed.
You have a ugly stain spot in front of your atm you need cleaned.
July 2024
My problem, I have AUS bank. Is that when I had fraud on alert on my phone and on my? Banking account for them to call me. They didn't bother to call me and let me know what's going on. So I had to move my checking account after 20 years of being with you guys. That is not a good policy.
January 2024
I am new to U. S. Bank and so far I am very happy with the customer service.
