Watches in Eugene, OR

“The Harry Richies store in my area closed and I was having issues with my ring. I spoke with the valley river store and they suggested that I drop it in the mail to them. Jesica, the store manager was so so helpful and now my ring is being repaired and I’m also adding another band to it. She’s amazing. !!!”

“Knowledgeable staff. Fantastic antique cloaks and modern watches. If you're seeking a timepiece that will be in your family for generations, this is where you'll find it.”

“I recently had a unique and somewhat challenging experience with Skeie's Jewellers, and I cannot commend their customer service representative, Torre Spellman, enough for her exceptional assistance.I ordered a watch that was listed as in stock and available for express shipping within 2 business days or for next-day pick-up in the USA. I reside internationally, but was visiting the US within a certain time frame, which is why I had purchased express shipping. Unfortunately, there was a system error, and it turned out the watch was not available and had to be special ordered. This mix-up meant I missed the opportunity to pick it up during my time in the US.Torre Spellman, however, proved to be a true gem in customer service. Not only did she address my case promptly, but she also took it upon herself to handle the situation with utmost care. Torre ensured I was refunded for the express shipping cost and personally made the order for the watch, going the extra mile to speak with their Seiko representative.Despite facing hurdles in their online system, Torre kept me in the loop throughout the process. I received the watch approximately a week later. While the entire resolution took about a month, the urgency and dedication displayed by Torre in managing my case left a lasting positive impression.It's refreshing to encounter a business that values its customers and is willing to go above and beyond to rectify unforeseen issues. Kudos to Skeie's Jewellers and Torre Spellman for turning a challenging situation into a testament of outstanding customer service! I highly recommend their services and look forward to future transactions with confidence.”

“I had the band adjusted on my mid-tier Swiss watch here. The price of $5 was perfect and the shop owner was very helpful. This is my preferred destination for watch-work.”

“I usually only leave reviews when I’m super impressed, and Kelsey left a great impression. I love feeling valued like I’m a person and not just a sale and they did that here 100%.”