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April 2025 by Nolan Anthony
Quick service
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January 2025 by Christina Cazimero
This bank is absolutely horrible I would not recommend it to ANYONE. My husband just opened an account here and went to deposit a check for the first time and they failed to tell him until after everything was all said and done that the money wouldn’t go into the account for 5 days. It states on the receipt that he got after the deposit was made that the money would be in the account on the 27th (so today) and guess what, the money is not there. So he went back to see what’s going on and they told him they put an extra hold on the deposit and had literally no reason for it and that it now will not be in the account until the 30th?? Literally this should be illegal. We have a family, mouths to feed and a business to run that can’t be ran without money because with no money he can’t buy the materials needed for the job he is on. Seriously screw this bank.
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October 2024 by Austin Bowen
Waste of time. Better off burning your money.
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September 2024 by Mynde Noswede
as customers were not numbers ill pretend i wasnt there gotta pay my bills however for the number judgement from a new on the job never seen before middleagedmanthis will be the last time i ever go there at the river roadlocation
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May 2024 by singh
Worst branch ever. I have multiple bad experiences at this location but today was just on another level. WAITED 45MINS for banker to help me with Wire when there were 7 employees doing nothing but talking within themselves. They were like why don't you do it online or in the app. Also if you were holding a training session or meeting during work hours then have a appropriate coverage on the front so Banker doesn't have to do Teller job.
Bunch of arrogant employee as last time Teller said it will take 10weeks hold on my cashier check and was of no help whatsoever and then I went into another branch who were able to deposit it in my account same day. I guess Teller/banker didn't know the difference between personal check and cashier check.
This location doesn't seem to value my time and business.
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May 2024 by Harpal Singh
Worst branch ever. I have multiple bad experiences at this location but today was just on another level. WAITED 45MINS for banker to help me with Wire when there were 7 employees doing nothing but talking within themselves. They were like why don't you do it online or in the app. Also if you were holding a training session or meeting during work hours then have a appropriate coverage on the front so Banker doesn't have to do Teller job.
Bunch of arrogant employee as last time Teller said it will take 10weeks hold on my cashier check and was of no help whatsoever and then I went into another branch who were able to deposit it in my account same day. I guess Teller/banker didn't know the difference between personal check and cashier check.
This location doesn't seem to value my time and business.
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December 2023 by Shannon H
They never answer the phone, and if you go to the branch they always make you feel like they are doing you a favor!
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December 2023 by Pretty Parade
It is extremely frustrating to work a job where you work Monday through Friday 9 AM to 5 PM and can never get to the bank. I have to deposit my paycheck into the ATM and even at that half the time the ATM is not accepting deposits. You change your hours constantly and it is incredibly difficult to find out when I can access my bank that I have been banking with since 2014. It’s kind of ridiculous, especially when my husband banks with OCCU and they’re open on the weekends which makes it incredibly enticing to want to switch.
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July 2023 by Richard Pauly
I been banking there for years
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May 2023 by Holly Heiman
Refuse to answer their phone during normal and slow business hours. I am waiting on an important transaction and saw it went through. Before I drive 30 minutes to get there, I wanted to call and confirm with them. I've called for the past 30 minutes and no answer. Is anyone working there???? Everytime I go in there there's never a rush or long line. This is terrible business practices.
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April 2023 by F0urL34f
I've have had wellsfargo for 15 years. Walked in today with a big bag of change (to add to my checking account) and the extremely unhelpful employee proceeded to tell me they only accept ROLLED change. This is a full size, branch Wells Fargo. Apparently they don't have a coin counting machine for long time customers. Bank somewhere else, Wells Fargo has gone downhill BAD & has also closed pretty much every single Branch in town and don't even offer proper banking utilities at the ones that are still open...
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February 2023 by Always Amazed
If it was up to me I would close all my Wells Fargo bank Accounts down
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December 2022 by Chris F.
The Employees including the Manager's have no clue about there own Policy's. I had someone go to put money into my account & they were told they are not allowed to do that. According to Corporate & my local Wells Fargo, they told me that it is allowed, as long as there is no lock on the account & the account is active!
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November 2022 by Anthony Le
The River Road branch in Eugene has the most unprofessional employees around.They definitely don't care and it shows! Instead of helping resolve problems they tell you to call customer service. As soon as my professional business is concluded here I will definitely be moving my personal accounts to a different establishment. I've banked with this company for years and this one location is definitely enough to sour my entire experience.
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July 2022 by Cece Wearing
Always clean, very friendly people. Quick service.
