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9AM - 6PM
210 SE 131st Avenue, Vancouver
Credit Unions
“I needed a cashiers check in a hurry today. The teller was friendly, fast, and I was surprised how quickly the cashiers check was provided to me. The efficient, friendly staff has served me well for many decades.”
“One of the smoothest loans I’ve ever been apart of… Jennifer was nothing but the best and respectful, and she really does have your best interest at heart.”
“There are other places that pay more interest however, there are NO other places that strive to serve you with issues, ideas, concerns or options. The employees are awesome. I mainly use the SE 192nd and Columbia way branches.”
8AM - 5PM
200 SE Park Plaza Dr, Vancouver
Credit Unions
“My credit card application was approved on the spot.
I like the text message I receive after each credit card change and the balance statement at the end of the month .”
“I’ve always had a great experience at Columbia Credit Union Orchards, and Gabriel deserves a special shoutout — he is consistently kind, patient, and genuinely helpful every single time. The staff here make banking feel personal and stress-free, which is rare to find these days. Highly recommend this branch to anyone looking for a credit union that truly cares about its members!”
“Wonderful help from Tish this morning regarding an auto draft issue I had!!! She was patient, listened, and knew exactly what needed to be done and how to accomplish it. Thank you so much Tish, and thanks to whomever hired you too!!! Appreciate you!”
8AM - 5PM
200 SE Park Plaza Dr, Vancouver
Credit Unions
“Always a great experience with the Credit Union for years. Three people in our family have used them, and we have had loans through them too. Highly recommended.”
“I was having an issue and needed to talk with a representative so the teller who helps me all the time took me over to Amir to get my issue resolved. Amir asked what he could do to help us, we told him the issue and gave him some identification and he proceeded to resolve the problem in just a few moments. Amir has always been professional, helpful and courteous we appreciate his service very much! I must say all your tellers have been very professional courteous and helpful as well! Please acknowledge your wonderful employees! Thank you”
9:30AM - 5:30PM
640 E St, Washougal
Credit Unions
“Top Tier Professional Customer Service. Amanda is a top level manager who has brought on a great member team at IQ. The staff is prompt, professional and will always help you with your banking needs. I highly recommend IQ Credit Union to the local residents in Washougal and Camas, WA.”
“Every time I come to this branch I always have a positive experience! I believe Anne’s the one who helps me out most of the time. She’s a very friendly and positive person who probably makes everyone else’s experience at this branch a great one as well.”
“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
“great staff that needs their boss to better support them to offer 4% without $2,500cap plus some free check(s) option, 1 sheet or cashier's per month that I can get elsewhere :/”
“I called in for some help with my auto loan this evening and got connected with Amanda! My experience with her help was hands down the best customer service experience I have ever had in my life. I have worked in big cities along the west coast, corporate sales, customer facing and guest experience focused and know good customer service when I see it and I always try to appreciate it when I do. No one beats out the call I had with Amanda tonight! She was warm, friendly, beyond helpful, very efficient, very reassuring, very easy to understand, very relatable, and by the end of the call she’s got me wanting to switch all my banking over to Unitus. I cannot say enough good things about Amanda, I’ll remember her help for a very very long time.”
“I have had nothing but amazing service from this team and just recently was approved to have my high interest loan transfer over to a 1.99% balance transfer which will alleviate so much monthly.
Kudos to Megan Bentley for this amazing service and help on the process.”
9AM - 5:30PM
16211 SE 12th St, Vancouver
Credit Unions
“I come to this bank at least twice a month and I always have a wonderful experience through the drive-thru they are quick and always smiling and they remember who I am which is a plus plus in my book”
1 - 5:30PM 9:30AM - 12:30PM
19200 SE 31st St, Camas
Credit Unions
“I have been trying to transfer a balance to them for a while and haven’t been able to find a time to fill out an application. I called and they transferred me to Megs, she was extremely helpful even though I took up almost 30 minutes of her time.”
9AM - 5:30PM
11215 NE 28th St UNIT 1, Vancouver
Credit Unions
“I absolutely love this credit union. Everyone is so friendly and helpful. Cashmere is my go to person, she totally helped me refinance my car after my husband passed. I had a loan with another credit union and NWPCU beat their rate by almost 2.5%”
9:30AM - 5:30PM
2620 SE 165th Ave, Vancouver
Credit Unions
“This place is great and the people are super helpful. They'll sell you on their products, not because they're trying to ramp up prices, but because they're good products.
I just secured my first auto loan and despite some bumpiness, it was a relatively smooth process because Kylie was there every step of the way to help out and listen to our needs and questions.”
“I use this location because it is convenient, I have really appreciated how helpful and genuinely friendly the staff are...every time!!! they are always available and knowledgeable. I have done loans with their help, sorted out my accounts when I made any snafu's, answered general questions etc...I cant say enough good about this branch. Thank you also to rep Renae, who has patiently helped myself and my dad in many different request, she has gone above and beyond in helping and educating us about general paperwork and banking transactions. Great job guys.”
9AM - 6PM
16625 SE 362nd Dr Ste A, Sandy
Credit Unions
“LeAnn B. was amazing! She is the branch manager at this location and she is the perfect person to be leading by example. Her customer service skills are exemplary, and she is efficient when it comes to problem solving. I highly recommend this branch; everyone here is friendly and eager to help.”
“Highly recommend, after being a member of IQ for 16 years, getting the run around, multiple people, I was recommended to Callie and Forrit.They helped me with what I needed right away, the same person handled my membership, account, loan, it all.Very grateful to be a part of this Credit Union and looking forward to working with Callie for anything I may need in the future. Thank you!”
9AM - 5:30PM
8854 SE Sunnyside Rd, Clackamas
Credit Unions
“This is my favorite onpoint they are super nice. I had to exchange peso's and they were more than happy to help. I know the process isn't fun but they did it anyways.”
1 - 5:30PM 9:30AM - 12:30PM
236 NE 4th Ave, Camas
Credit Unions
“I had the unfortunate coincidence of an online hacking and theft- on Labor Day! While I was at work!!! Having immediately called Member Services to cancel my compromised debit card, I was issued another overdraft fee in the meantime while the branches were closed.I walked into the credit union with a sense of loss and shame for something that I understood wasn't my fault, in spite of how it could appear objectively. I was able to walk out with true peace of mind- while even having recovered some of those lost finances! I was educated on how my position plays out in this matter and how I was protected by the institution.I would like to recognize Annie at this branch for her outstanding customer service and quality assurance. I make it a point to visit this branch when I have needs that can't be solved online or over the phone, always pleased by their efficiency and professionalism.”
9:30AM - 5:30PM
15705 NE Fourth Plain Blvd, Vancouver
Credit Unions
“Only great experiences so far with IQCU! Don't let the 1_star reviews scare you off. Most of them reek of attitude on the part of the customer and I can't imagine they're all the fault of the staff. Case in point - I came in a couple weeks ago for a cashier's check. Emily welcomed me the second I stepped through the door from across the branch. She was nothing but helpful and a delight to work with! Thank you Emily for your kind and helpful service!”
“Everyone here is always happy to help with a smile. I always go out of my way to visit this branch. That being said they are a very busy branch with a lot of members. Come with a little patience for the lines, and they will go above and beyond to help you. Keep up the good work team Memebers.”
“Thank you Holly for making the loan application process fast and easy! Service like this is why I recommend Rivermark. In the 10+ years I’ve banked with Rivermark I have never had a negative thing to say. I do not make comments like this lightly after working in banking.”
9 AM - 5:30 PM
17055 SE Sunnyside Rd #126, Happy Valley
Credit Unions
“Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.”
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“FCCU's customer service is unmatched. After having quite the experience navigating the mobile app/online, I was able to get the proper assistance from their customer service team. They are aware that their app isn't up to par and changes are needed. The folks I spoke with on the customer service team ( I believe 4 different people total) were all VERY great. They listened to the issues, they troubleshot with me and ultimately got the job done. I received a call from the customer service manager after it was all said and done and she checked to make sure things were fixed and everything was ok. Above and beyond what any other financial institution I've worked with has ever done.
What their mobile app lacks, their personable team of customer service professionals beyond makes up for!
Thanks for the great service.”