AutoZone Auto Parts in Florence, OR is a highly-rated retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the store's outstanding service and helpful staff. The manager, Kevin, has been described as exceptionally knowledgeable and willing to go the extra mile to assist customers. He has helped diagnose issues, replace car batteries, and even provided personal tools and guidance to help a customer fix their vehicle when they couldn't afford the needed repairs. Reviewers have also commended the store's willingness to help, even on holidays, and for providing free diagnostics and solutions without charge. The staff has been praised for their kindness, expertise, and dedication to ensuring customers' cars are back on the road as quickly as possible. Overall, AutoZone Auto Parts in Florence, OR is highly recommended for its exceptional customer service, knowledgeable staff, and commitment to helping customers with their automotive needs.
Bonnie is a great helper and helped me when I needed help with information about my vehicle and all around great service 😀
December 2025
The staff here is excellent. Very helpful in checking car functions for me. 5 star service
August 2025
Great customer service! Good place for car parts however, avoid remanufactured parts they are usually junk. I personally prefer original equipment parts but if you're on a budget and need it now, they are a good choice.
