O'Reilly Auto Parts in Florence, Oregon is an essential store for car parts, tools, and accessories. It offers many helpful store services including free battery testing, alternator and starter testing, wiper blade and bulb installation, and free Check Engine light diagnostics. The location also provides specialty services like resurfacing brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight the awesome, great, and super helpful people who work there. Staff members are described as going above and beyond to assist customers. This includes providing excellent service for installations, offering free diagnostics, and giving good advice over the phone. Multiple customers reported receiving vital help during road trips, with staff helping to fix flat tires, diagnose car issues, and quickly install necessary parts like alternators, saving customers' vacations. The staff is noted for being helpful and to the point, even teaching lessons and ensuring customers have the right supplies. The store itself is also noted as being very clean. Customers feel grateful for the assistance and definitely recommend the store, stating it is a highlight and a place to stop by even without an immediate need. The entire crew receives thanks for their excellent results and service.
The staff there are knowledgeable and always willing to help with your automotive needs. They give discounts in your email accordingly to what you spend there. Military discount as well. Only place I shop.
February 2026
Kevin went above and beyond to help me with car troubles and I really appreciate the effort. It's hard to find knowledgeable people who are willing to go the extra mile to help another person, nowadays, so I respect that a lot.
February 2026
Traveling across the United States needed a headlight installed . The Young man was very helpful. Courteous and polite. Did a great job and got me back on the road.
