AutoZone Auto Parts in Florence, OR is a highly-rated retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the store's outstanding service and helpful staff. The manager, Kevin, has been described as exceptionally knowledgeable and willing to go the extra mile to assist customers. He has helped diagnose issues, replace car batteries, and even provided personal tools and guidance to help a customer fix their vehicle when they couldn't afford the needed repairs. Reviewers have also commended the store's willingness to help, even on holidays, and for providing free diagnostics and solutions without charge. The staff has been praised for their kindness, expertise, and dedication to ensuring customers' cars are back on the road as quickly as possible. Overall, AutoZone Auto Parts in Florence, OR is highly recommended for its exceptional customer service, knowledgeable staff, and commitment to helping customers with their automotive needs.
Aimee is the best, very hard working and knows her stuff 🔥
May 2026
I visited today for oil. Kevin, an employee took the time to help fill my oil and show me where everything was located, including the latch to oppen the hood. He also pointed out possible issues. I want to thank him for all his help! He is a great employee and you are lucky to have him!!
April 2026
Quick easy stop for things I need when I am out of town