Muffler Works is highly praised for its excellent service, quality work, and affordable prices. Customers appreciate their ability to handle various vehicle needs, including truck exhausts, RV tow system installations, and repairs. The staff is friendly, fast, and reliable, often squeezing customers in even when busy. Many reviews highlight the staff’s helpfulness and willingness to go above and beyond, especially for out-of-town travelers or urgent repairs. Despite their busy schedule, they consistently provide top-quality work at prices that beat competitors in Oregon. Customers also mention that the staff works hard to take care of everyone’s problems and maintains a professional approach. Overall, Muffler Works is seen as a trustworthy and dependable location for vehicle exhaust and repair needs, with a reputation for good conversation, great service, and fair prices. Many customers are willing to travel from different areas just to get their vehicles serviced there, emphasizing their strong reputation in the community.
Great service! I was traveling through and my catalytic converter needed to be replaced. They got the part ordered, delivered and installed within 2 days even though they were very busy. So glad I called them!
September 2025
I stopped in after being turned away from every other shop in town, and they diagnosed my problem in 10 minutes. I was able to get the part and fix myself.
August 2025
We were passing thru Florence and had a combustion house break. We bought the part at another dealer and Kyle at muffler works out it on for us right away. Can't say enough good things about our experience with these guys. They got us back in the road right away. Thank you to the two Kyle's I talked to. Cindy