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May 2024 by Stephanie Smith
Worst place ever. So incompetent. Cannot even feel a prescription that was called into them 3 weeks ago. Terrible customer service. A bunch of idiots here.
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April 2024 by Laurie Velasquez
I am challenged with a disability and
did not have a great customer experience today.
Yesterday I spent $ 65.00 at Walgreens Excellent experience. Very helpful young man
Long story short I didn't realize some of the item
s purchased were unnecessary,so I returned them.
I was greeted properly and when the cashier showed up she struggled with the returns .
One item I purchased did not have a proper price tag still on it. The cashier called for a manager assistance, the manager came over and went back to check and while that happened and while I was waiting for a response.... I said to the cashier... I don't need to shop here if I can't return items
properly. The cashier said " I don't care, you can call cooperate you don't scare me" I repeated to the manager what she just said. Cashier also repeated that and winked at the manager. I grabbed my last item and left. I said a few unkind words going out the door. I would rate them a zero and would never recommend any store that would support that type of behavior from their employees to a disabled person.Happy to give Corporate a call maybe retrain on return and customer service would be helpful. I'm hoping camera caught this experience for training purposes.
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April 2024 by Brent Mahaney
Walgreens pharmacy has become increasingly less friendly to the public they serve. The most recent example, I went here today after a trip to urgent care, and arrived at 1:31. The entire pharmacy shut down from 1:30 to 2pm for "lunch", only every worker was still back there behind the screens working away. No staggered lunch so they could serve the public? I counted at least 7 employees back there. So I sat down and waited until 2. Then they told me I'd receive a text when my prescription was filled. I finally received the text at 5:52, after an almost 4 hour wait, and with absolutely no time to get there before they close at 6. So I get to wait until tomorrow and be in pain all night because of their ineptitude. And I will likely not be able to go to work tomorrow, and waste a day of my vacation time because of lack of sleep and intense pain.
You suck Walgreens. I'll go elsewhere with my prescriptions from now on.
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February 2024 by Charlie H.
I once went to get unscented lotion for my first tattoo. I didn't know what type to get but one of the staff had a tattoo and helped me pick a good one and my tattoo is still doing good. She was very helpful. Another time I went there with a friend to get ice cream. Yumm
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January 2024 by Eileen D.
People love to online complain. To those complainers; if they weren't there to serve you, you would find someone else to complain about. I feel I need to stand up and say these employees work hard to serve the public, that is the hardest job I could imagine; and they go an amazing job. Great attitude no matter who is grouching at them. Walgreens does an amazing job as a whole helping the best they can to many different people. Quit complaining about the little things and support your local store that is there, because if not they will close and you will have nothing. Thank you walgreens employees of Gladstone for always being there for me when I need you!
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December 2023 by Trajan Lovingier
Walgreens is best place to have Christmas cards made up. Get your 60% discount like I did. Just ask. Get your photos here. Best quality. Best price.
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October 2023 by Stanley Barnwell
I have been coming here for several years, primarily for their photo department. My experience this afternoon is what I have always experienced here. The staff was very helpful and nice, helping me to get some photos developed and working me through their somewhat confusing software system. Tieara and Noah were particularly nice and helpful to me today. I don’t have the names of the other staff, but they also seemed to be helping other people in the store. I don’t understand the negative reviews as that has not been my experience over several years. I recall there was a study about Parisian waiters and rudeness. Generally, the conclusion of the study was that , if the guests considered their waiter rude, more times than not the waiter perceived the guest started off being rude. So, be nice, and you will be nicely received.
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October 2023 by Ian Berdei
Website clearly showed vaccine availability for the same day at this local. I signed up, entered extra form information, and travelled to Walgreens to find out they were too under-staffed to deliver vaccines they had on hand -- and by understaffed, I mean only one person on staff for the pharmacy section.I was the only one in the pharmacy. I was not offered any recourse in person -- rescheduling, information about the next shift, etc.I advise seeking services elsewhere, or calling in person to verify your appointment (assuming they're able to answer the phone).
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September 2023 by S C
This is the worst pharmacy I have dealt with in over 25 years. They apparently cannot keep employees, and you will spend a SUBSTANTIAL amount of time here if you attempt to get your prescriptions filled here. I have all of the settings to make it convenient, yet I still have to come here multiple times a month, with a significant wait every time. I’ve also set my Rx’s to be delivered and I am still having to drive down to the store to pick up non-controlled prescriptions. Seriously consider getting your prescriptions filled elsewhere, if you can. It will be easier than having to transfer them all to a new pharmacy after you get tired of the nonsense here.Edit: I am now 1-week overdue for a medication that I’m required to take daily...because they are “running behind”, because they apparently can’t keep employees. This place can’t even do the basic month-to-month stuff.Edit 2: I am once again without a medication that I take daily because they don’t order enough and then when it’s finally filled, they are “temporarily closed” for days at a time. Now, the other Walgreen pharmacies cannot pull my prescription over to fill it for me to have. Walgreens is literally holding my medications with no way for me to access them whatsoever. There is no way this level of incompetence isn’t costing people their lives. People HAVE to have the medications. This is literally medical malpractice.
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September 2023 by Andrea Meier
I was notified 1 hour prior to an appointment of unavailability of a medication. The tech was rude when I asked a supervisors name as that is horrible customer service to wait that long when the would have known since start of day and other arrangements could have been made.
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September 2023 by Sean Corn
This is the worst pharmacy I have dealt with in over 25 years. They apparently cannot keep employees, and you will spend a SUBSTANTIAL amount of time here if you attempt to get your prescriptions filled here. I have all of the settings to make it convenient, yet I still have to come here multiple times a month, with a significant wait every time. I’ve also set my Rx’s to be delivered and I am still having to drive down to the store to pick up non-controlled prescriptions. Seriously consider getting your prescriptions filled elsewhere, if you can. It will be easier than having to transfer them all to a new pharmacy after you get tired of the nonsense here.Edit: I am now 1-week overdue for a medication that I’m required to take daily...because they are “running behind”, because they apparently can’t keep employees. This place can’t even do the basic month-to-month stuff.Edit 2: I am once again without a medication that I take daily because they don’t order enough and then when it’s finally filled, they are “temporarily closed” for days at a time. Now, the other Walgreen pharmacies cannot pull my prescription over to fill it for me to have. Walgreens is literally holding my medications with no way for me to access them whatsoever. There is no way this level of incompetence isn’t costing people their lives. People HAVE to have the medications. This is literally medical malpractice.
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September 2023 by Jeannie Aune
Ben deserves a promotion! His customer service in photo department is over and above outstanding!! He cares about customers! Which is hard to find these days
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August 2023 by Stasia Van Buskirk
Minus 5 for the pharmacy and their phone hell. That's all.
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August 2023 by Elsydiaz Diaz
Horrible waiting time of two days
I want to die just seeing the doctor makes me nauseous
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August 2023 by Terri Ellis
Always polite cashiers
