The AT&T Store in Grants Pass offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Staff are consistently described as helpful, kind, friendly, patient, and knowledgeable. Employees provide great service, answer all questions, and take care of customers in a timely manner. They go above and beyond to service accounts, help resolve issues like billing mistakes, and do not try to sell unneeded items. The experience is frequently noted as the best, with efficient and excellent customer service that earns strong recommendations.
There is a fella named Kyle that works there that is the absolute best cell phone dude I've ever dealt with! Knows his stuff, super friendly, and just great. He made the experience changing from verizon perfect and had us out of there and in time for a boat trip. 30 minutes and he has all my devices switched and saved me... read full comment
May 2024
Great shop, super helpful. Answered all of my questions and lowered my bill. Brett & Seth rock.
May 2024
I was helped by a very kind man named Seth. I have had many AT&T experiences before, and he made this one the best I’ve had. He was very helpful, funny, patient, quick, and just an all around good guy.
