AutoZone Auto Parts on Ne 6th Street in Grants Pass, OR, is known for its excellent customer service and support. Customers appreciate the staff's willingness to help, especially in tough situations, like breakdowns. The team goes out of their way to assist drivers and get them back on the road. Returns are hassle-free, with cash refunds processed quickly and efficiently. One staff member, Amber, received praise for her ability to remain calm and professional while managing a busy store. Overall, AutoZone in Grants Pass is recognized for its dedication to customer satisfaction and reliable auto parts.
If possible I would leave a 6 star review. Kenzie was very helpful and went out of her way to instal a new thermostat sensor in my 2011 Dodge. She was very friendly AND KNOWLEDGABLE. I will definitely be going back to this store for my auto parts needs.
January 2026
Not much to say. They had the parts I got them. They were polite.
December 2025
Very helpful staff! Got my check engine light issue figured out fast. Thanks!
