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“I had been in hysteria all morning. My partner was calling all over and they were the only place that would do a walk-in on Saturday morning. I live in Grants Pass, and they are all the way in Medford. It took me 30 minutes to get there and I was sitting there for less than 2 minutes, and I was back in a room. They got in and took everything into consideration and calmed me down. My Via loved them.
From our little home, we thank you. And, if I could, I would give you guys a million stars and more!”
“Their pet wash station is perfection! It was clean, spacious, and well provided for. The towels are thick and absorbent and the staff very helpful. We had three large dogs to wash and it went very smoothly.”
“Great customer service, quick unloading, friendly staff & even has a dirt lot beside them for you to park at! There’s also a Walmart close by. It’s a driver’s dream. Excellent job guys”
“The only negative thing I have to say about this place is they have a plant selection that is too big and I spend an insane amount of money. I leave broke but really happy!
Everyone is friendly and helpful, at least in the garden area. Admittedly, I've only been inside twice. 😆”
“Toni is an exceptional manager and person. She assisted me in buying a much needed product for my horse that I had been trying to obtain for almost a month. Not only did she help with this she also honored the sales price which she didn’t have to do. Thank you Toni for all your help and your professional professionalism. I am a loyal customer now.
Sincerely,
Debra Allen”
“Last week was my first time going to the Rogue Valley Humane Society. The very first thing I noticed was that there wasn't a strong urine/ feces odor.
You are greeted with a smile ehen you first arrive, you sign in, and they take you to the area that you want.
We were looking at one of their kittens. They currently were under some kind of containment, so we needed to wear a gown and gloves. They explained to us how to use them.
We absolutely fell in love with a kitten. They were super patient and kind with us, as we were getting to know this kitten, and the policies of this place.
We decided to adopt her that day. They quickly got the paperwork together that needed to be done, and gave us absolutely all the information you could ever want concerning adopting a cat!
The staff was professional, kind, super knowledgeable, and they were so honest with exactly the type of cat this was. They did everything in their power to make sure that this was a good match for us.
I was also impressed, when you signed the paperwork, you promised that you're going to establish veterinary Care within 10 days of receiving the cat, and they are also going to be doing a home visit in the next 2 to 4 weeks. They truly care about their animals!!
They wrote down specifically when her antibiotic was due, when her next shot was due, when she needed her next fleas treatment. They made it super easy and super clear. I was really impressed!
I will be donating to this animal shelter in the future! Thank you so much Rogue Valley Humane Society!!”
“As always, very helpful, very friendly staff. Shelf’s were stocked and I got everything I went for and more. Always a pleasant visit. My dog loves to go in and say hi because they make her feel welcomed.”
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“This place is a gem. The staff are kind, empathetic, and non-judgemental. They listen carefully and give expert advice. They are VERY knowledgeable on the products they sell, often able to list off ingredients without even looking at the product. They also try to cut you a deal, informing you on when products are going on sale. I can not recommend this place enough!”