The AT&T Store in Gresham receives positive reviews for its helpful and knowledgeable staff. Customers appreciate the friendly service and the willingness of employees to assist with various needs, such as setting up devices, upgrading phones, and changing plans. Mario, the store manager, is frequently praised for his professionalism, expertise, and ability to handle multiple issues efficiently, including billing, plan changes, and new device purchases. Darrell is also recognized for taking the time to resolve iPhone problems with patience and care. Many customers find the process of getting a new phone or switching plans easy and enjoyable, often highlighting the friendly atmosphere and excellent customer service. The store offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no contracts or credit checks. Customers can also benefit from nationwide AT&T 5G service, which comes at no extra cost with unlimited data plans. Overall, the store provides a convenient, helpful, and friendly experience for those looking to stay connected.
Staff was helpful & patient. Staff explained options & features.
May 2026
This AT&T store in Gresham was awesome! Cody was very knowledgeable and very helpful. My previous experience was at the AT&T in Cascade Station and it was not a good one. Lack of knowledge lack of interest in helping
May 2026
Crystal helped me in store as I walked in with no idea what to do about my mom's account. Not only was she able to help, she was so kind and efficient- the whole process was super quick, even with having to talk with my mom over the phone who is out of state. Thank you Crystal!
