The Bank of America Financial Center provides a positive and efficient customer experience. The bank has taken precautions to limit the risk of COVID-19 exposure, following CDC guidelines and local restrictions on the number of clients allowed inside. Clients can use the mobile app or website to check hours and services in their area, as the bank may temporarily modify its hours. Customers praise the bank's friendly and understanding staff, particularly the relationship banker Kelly Owens, who made the account opening process smooth for a first-time account holder. The bank also offers a Safe Balance debit card account with a $4.95 monthly fee and no overdraft. Clients express satisfaction with the bank's services and highly recommend this branch.
I’ve only had great experiences here, especially with Maria & Hadis, they’ve been so nice and helpful.
June 2024
Friendly neighborhood bank. Been with them for 15+ years. I highly recommend they're Safe Balance debit card account. $4.95 per month fee and your account cannot be overdrawn!
September 2023
Had some questions regarding my accounts. I met with Kelly. She was very helpful and patient. What questions she wasn't sure of her manager came over to assist. Thanks again to both of you.
