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“I had a complicated transaction I needed help with and I don't live near a WaFd branch. I happened to be in Portland, stopped by the Burnside Road branch in Gresham without an appointment, and Regina Rae Sansom was amazing. She fit me in between her appointments on a busy Friday afternoon, and worked with me until we got it done. And they had warm cookies! She was professional, knowledgeable and personable, going above and beyond. Thank you Regina!”
“great staff that needs their boss to better support them to offer 4% without $2,500cap plus some free check(s) option, 1 sheet or cashier's per month that I can get elsewhere :/”
“I was impressed with the kindness and knowledge of the people who served me at this location. They were super helpful and greeted everyone by name who walked in!
I will be back to continue banking at this new location.”
“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
8:30AM - 5PM
225 NE Burnside Rd, Gresham
Banks
“I just want to give a big shout out to Diana and the whole Riverview community bank staff. After explaining to them my Financial situation, the ladies here were so so nice and so helpful towards me. The world is so cruel lately, these sweet ladies did everything I asked without a question. I appreciate them so much and will continue my service with them. Thank you so much for everything you’ve done for me this morning.”
“Thank you Holly for making the loan application process fast and easy! Service like this is why I recommend Rivermark. In the 10+ years I’ve banked with Rivermark I have never had a negative thing to say. I do not make comments like this lightly after working in banking.”
“The best thing about this long time community local bank is, while times have changed they still have operating drive-ups, plenty of in person help. Friendly live people at the other end of a phone call.”
“I have been with KeyBank for over 20 years and it has been an extremely positive experience with competence and integrity among the bankers giving me recommendations that have Helped me financially. Each person has a dealt with friendliness And helpfulness. I highly recommend them.”
“Excellent customer service every time I visit this branch. During my most recent visit, Sadaf Saleem, Client Relationship Consultant, spent a generous amount of time explaining banking concepts and product options, and even assisted me directly with the applications. Her professionalism and patience made the experience smooth and reassuring. This is the third time I’ve left this branch feeling truly valued. Many thanks to the entire team!”
“On Point is such a friendly Financial Institution. The Employees i.e. tellers are very nice and professional. It's great to see a Manager jump in when the line got Long. Everyone smiles. Totally refreshing.”
“We went to the other branch north of this one near harbor freight and got horrible service and I said to myself no... Chase is better than this... Let's try another branch, we drove to this one and the people were just all so happy and bright and helpful. Way busier, way more efficient, much better customer service... Rose was funny and knew her job like the back of her hand. Had us in and out in 15 minutes, would have been 10 or less if I wasn't asking so many questions, faith restored in Chase due to this branch. Someone from this branch needs to go clean up that shady litter box near harbor freight and show them how it's done. That other branch had me pretty angry. If it wasn't for the excellent service at this branch... One of two things was gonna happen, I was gonna get done what I needed to get done or I was gonna close my half dozen chase accounts and credit cards and start banking somewhere else. You guys are heros and made that other branch look like chumps. I will drive the extra 5 minutes to this branch every single time.”
“The Fred Meyer's location is small, but they make it work. I started at the Mall 205 location, which is huge, as well as the Civic drive and downtown locations.
So far OnPoint has been able to help me with everything I've needed, and hasn't burnt me with any kind of fee or shady outcome from any issue I've had during the entire 3 years I've been with them.
My PayPal and other online accounts have merged without issue to my OnPoint account. And every teller has been pleasant with me, as I am probably annoying with my multiple requests for hunting silver and other coins of value.”
“Writing this review in deep appreciation of Personal Banker - Calvin Ta. I met with him to address some complex issues with a power of attorney. He was kind, knowledgeable, detail oriented and thorough. I felt like he was a true advocate for me. Could not recommend connecting with him more highly!”
“Lobby is closed from 110:00 to 1:30 just when it's needed. There's no mandates so what's the deal?So then I called they opened lobby and I was able to get my new bank card .Thank you ?”
“I had an entirely positive experience opening a checking account here with my relationship banker, Kelly Owens. Kelly was incredibly understanding and kind, making the process smooth for me as a first-time account holder in America. The lady who welcomed me and facilitated my meeting with Kelly was also very nice (though I didn’t catch her name). I walked into this bank with a smile and left with the same smile. The customer experience here was exceptional. I highly recommend this bank and branch to others.
Thank you all!”
“This past Saturday afternoon, due to multiple human errors on that of the bank and myself forgetting what day it was, I managed to use a drive-up tube that was left open even though nobody was inside the building. Obviously I was forced to spend the weekend without my debit card, ID and the cash I had tried to deposit. Today, I went to the branch as soon as it opened. Immediately, Judie went above and beyond to make things right. She apologized more times than I can count and got a bit emotional as she felt so bad, even though it wasn't entirely the banks fault. Again, multiple factors contributed to the issue and that included myself. I have always had a positive experience with the staff at this location, but I can't thank Judie enough for being so kind.”
“I have been a "small" customer of this bank since the past 10 years and until this day Never experienced any poor customer service.
Just yesterday, I went in with a suspected fraudulent scammers check, immediately noticed from their employee Shiwa Ahmadi, expertly giving me all advice and informing me of further procedures needed.
The perfect customer service! Including 100% expertise concerning customer financial protection!!
I am more than satisfied! Thank you again!”
9AM - 5PM
3090 NE Hogan Dr, Gresham
Banks
“Came in to wire a deposit for some property I was buying and the branch manager Nicole was helping me out. Another customer came in pretty frustrated over some miscommunication and started being really mean to the workers, making them cry. Pretty much a “Karen” situation. Nicole had stepped in and tried to help while letting the client know not to make her employees cry and it was pretty cool to witness a manager taking care of her employees like that. It’s hard to find good places to work with bosses who care about their employees and the company at the same time and it was easy to see Nicole cared about her team and she balanced it perfectly with trying to be of service at the same time.”
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“Rholonda was incredible!! She made it so simple and easy to understand. She really worked fast to get me approved and on my way. I really appreciate her dedication to her work and the people she helps.”