Best Buy is a store with friendly and helpful employees, especially in the mobile department where staff like Tyler provide expert and charming service. The store is clean and well-organized, making shopping easy. Customers appreciate the simple pickup service for items like microwaves, which is quick and convenient. The front counter staff are praised for their kindness and excellent customer service. However, some customers have had issues with Geek Squad, as their assistance with electronics not bought from Best Buy was not helpful and seemed more focused on selling new electronics. Overall, the store offers a good shopping experience with a wide selection, though some areas like security system advice could improve.
They had the item that I needed when no other store had it. And it was cheaper than online shopping.
June 2025
Needed help grom Geek Squad with electronis (not bought from Best Buy). Problems not resolved. Their goal seems to be selling new electronics.
June 2025
The guy at the front counter was awesome!! Forgot his name unfortunately but he had a little 4 leaf clover pin and he was just so sweet! 10/10 customer service!!
