OnPoint Community Credit Union is a member-owned financial institution serving communities including Portland, Vancouver, Salem, Eugene, and Bend. Founded in 1932, it has over 90 years of experience. Reviews highlight exceptional customer service, with staff described as extremely helpful, super kind, friendly, informative, and thorough. Members report positive experiences with personal and business accounts, loans, and transaction disputes, noting processes are made easy and completed quickly. While teller lines can sometimes be long, the service is consistently customer-oriented, with staff proactively offering better account options. The credit union is commended for having members' backs and supporting financial growth, including helping to start a business. Overall, members report great experiences and consider switching their banking due to the exemplary service.
OnPoint is a clean, well-appointed credit union with polite, friendly and well-groomed staff offering a variety of banking and investment services.
January 2026
Banking here for years, always friendly, professional, practically perfect. And so convenient!
June 2025
On Point is such a friendly Financial Institution. The Employees i.e. tellers are very nice and professional. It's great to see a Manager jump in when the line got Long. Everyone smiles. Totally refreshing.
