PetSmart is the world's largest pet supply and services retailer, providing a wide range of products and services for various pets, including dogs, cats, birds, fish, and small animals. Customers can shop online and pick up items at their local store within two hours. Some locations also offer grooming, training, boarding, and adoption services. Reviews of the Gresham, Oregon location highlight a mix of experiences. Many customers appreciate the friendly and helpful staff, noting that employees often display a genuine love for animals. The store is usually clean and well-stocked, although some customers mention issues with product availability, particularly specific brands of cat food. However, there are reports of poor customer service, with some shoppers feeling ignored or encountering rude responses from staff. Despite these critiques, long-time customers often return due to the compassionate care provided for animals, especially those in need. Overall, while experiences may vary, the community appreciates the efforts of the staff to prioritize animal welfare and customer satisfaction at PetSmart.
The only groomer there took the time to trim my nervously dogs nails, they were so kind!!!
July 2026
Oh I love Petsmart ❤ They've got the friendliest associates. They have everything my cat needs at decent prices. They're always getting new brands in for us to try. The store is clean & well organized & I always enjoy my shopping experience there.
July 2026
I absolutely love volunteering for the cats there and can’t wait to go back
